Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Conta Desapareceu

Conta Desapareceu

Minha conta desapareceu após conectar ao facebook, eu tinha esquecido a senha e tentei conectar-se pelo facebook para era mesmo e-mail, porém com isso, não conseguiu mais foto!

Reply
2 Replies

 

Welcome to the Spotify Community. We hope that you don't mind that we're replying in English.

 

In this case, your account may be inaccessible since you deleted your Facebook profile temporarily.

 

No worries, our account's team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyAjuda on Twitter and Spotify Ajuda on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
 
A.J Nelson

Oi @nuttellinhaaa, tudo bom?

 

Vc se lembra do e-mail que usou para criar essa sua conta?

 

Se sim, vc pode resetar sua senha aqui e voltar a ter acesso à conta!

 

Me avisa aqui depois, ok?

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts