Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Delete FireTV Stick of "available devices"

Delete FireTV Stick of "available devices"

Hello everyone,

 

I'm starting to be really frustrated. One day, somehow I linked my Spotify App on my Android phone with an Amazon FireTV Stick. For weeks it hasn't been a problem but nowadays, the "Amazon-Person" is randomly changing the music, I'm listening to. That's really annoying though I need the playlists for work (I'm a Coach/Instructor and we do sports-stuff according to the music playing).

I already tried "logout everywhere" and "manage offline devices". It is still in the list at "available devices" !!

There NEEDS to be a way to delete this FireTV Stick!

 

Thanks from Germany, Fuddl

Screenshot_20161103-212506.png
Reply
3 Replies

Hey @Fuddl00!

 

Thanks for coming to the Community for help.

 

Keep in mind that if you're on a shared WiFi network, other devices on that network may show up in order to use Spotify Connect.

 

If this device is making any changes on your account, we suggest logging out everywhere and changing your password.

 

Let us know how it goes.

 

Anyk17

Hey anyk17,

thanks for your quick answer.

I tried the logging out everywhere and changed my password but that didn't work either. I'm not sure if the other person still can change my music playing but it's still in the "available devices" list.

At the gym, I didnt have any WiFi Network but anyway he/she could change my music. For the moment it helped to go in flight mode though I downloaded my music before.

Don't worry @Fuddl00!

 

We suggest testing it for a couple of days. Let us know if you notice any unusual activity on your account again.

 

We'll be glad to help you out.

 

Anyk17

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random