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Different amounts of premium account payment

Different amounts of premium account payment

Hello, 

I have a payment problem. Actually it's not a problem. I have a premium account and spotify says, I will take 9.99TRY/monthly from my credit card. But when I check my card statement, I saw Spotfy took more than 9.99TRY and took different amount every month. For example last month it took 10.30TRY and a month before it took 10.25TRY. Is this problem arising from Spotify or from my Bank ?

 

Thanks in advance

Reply
1 Reply

I suggest you contact support so they can answer your question

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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