Different prices for Premium within the same country?

[chkoelzer]

Dear Spotify community,

I am a happy Spotify customer now but have hopped on an off the premium scheme for a while. Last time I have upgraded to premium about two months ago (and stayed on ever since) the monthly price was shown as 12.99 EUR. Well, I thought, prices have gone up then. But today a friend of mine told me he had just signed up for premium and it was offered to him for 9.99 EUR. Is there something I am missing? Are there different premium bundles?

Any information is greatly appreciated!

Christian

P.S.: I should add that I live in Germany.

[OviiiOne · Accepted solution]

Hello and welcome to the Spotify Community!

You paid 12'99 because you upgrade via iTunes, isn't it?

iTunes get a little bit of the money you pay, because of this, Spotify has increase the price if you upgrade via iTunes, if you want to pay only 9'99 you can upgrade here.

[chkoelzer]

Thanks! That was exactly the answer I was looking for. Stupid me. So now I cancelled my subscription via the App Store. However, I can't upgrade to premium through the Spotify website yet. Probably have to wait till the premium subscrition expires and then upgrade, right?

Thank you so much for your help. Makes me enjoy Spotify even more!

Christian

[MattSuda]

If you still have problems upgrading to premium through the website after your subscription ends, 

I suggest you contact support so they can take a look at your account help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

[chkoelzer]

Thank you, that is very helpful!