Discover weekly not updating

[kichoraphael]

Last my Discover Weekly playlist got updated was on 3-Oct-2016. Please restore its activity. Missing it too much already.

[kirashi]

Hello @kichoraphael. Thanks for posting in the Spotify Community!

After searching around the community, it looks like this has happened to a few other users as well. I can certainly understand how frustrating this might be - I too listen to my Discover Weekly every monday. So let's see if we can fix this! You can try the instructions below first if you like before I bring in another Rock Star for assistance.

For iPhone\iPad\Android:

1. Log out of the Spotify app, then uninstall and reinstall the app.
2. Log back in and the playlist should now show it was updated more recently.

For the Desktop:

1. Log out of the Spotify desktop app and then closed the program.
   To be sure, end Spotify.exe with Task Manager (press CTRL+SHIFT+ESC)
2. Delete everything in the Spotify cache, usually located here on Windows:
   C:\Users\%Username%\AppData\Local\Spotify\Storage
   Get there by pressing WINDOWS+R and entering the following in the RUN box:
   "%LocalAppData%\Spotify\Storage"
3. Then delete the users folders, located here:
   C:\Users\%Username%\AppData\Local\Spotify\Users\RANDOMNUMBERS\ There's a folder each profile that has been logged into Spotify on the PC.
4. Start Spotify, log in and the playlist should now show it has been updated.

Some people have reported that doing the desktop first before their phones still results in seeing an outdated playlist, so I would try the phone reinstall first.

Please let me know if this resolves your playlist issues, and if not, provide the following info so I can tag another Rock Star for assitance:

• Spotify app version
  (Help > About on the desktop app, botton of Settings on mobile app)
• Account type (Free/Premium)
• Device and operating system (e.g. MacBook Air, 10.10 OSX)
• Any screenshots that help explain the issue

Be sure to click "Accept As Solution" if this post resolved your issue!

[kichoraphael]

Thanks. It updated on 24th Mon.

[badmanski]

Having the same issue.

Discover weekly last time updated 26th Sept. Release radar 29th (or 30th, laptop and phone show different dates) Sept.

Tried the proposed solution but it didn't work. On macOS removed all the app data from following locations:

~/Library/Application\ Support/Spotify

~/Library/Caches/com.spotify.installer

~/Library/Caches/com.spotify.client

The issue is still there after the reinstalls. Please see screenshots attached

[KatesHere]

Hey there @badmanski, welcome to the community!

Would you mind sending me your Spotify user URL and that of your DW playlist? I'll make sure to pass it on to the right team 🙂

Also, are you using a Private Session? It's possible that it's what affecting your lists from updating...

Let me know,
K

[badmanski]

Hi @KatesHere, sent you DM. Thanks.

[badmanski]

The issue is still not resolved for me. Contacted customer support.

[badmanski · Accepted solution]

The issue is resolved by now. Apparently the reason was that I haven't used Spotify for a while and automatic playlist updates stopped. It took some time for them to continue.

Thank you.

[Dylanmercieca]

Having a similar issue I haven’t used Spotify in over a year and my release radar playlist is still from February 2017. I’ve tried logging out uninstalling and reinstalling and nothing seems to work