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Error 408

Error 408

Hello!

 

I registered a free account from Sweden using facebook and I have never used Spotify from any other country. When I check my country settings, they are correct. I still get Error 408 when I try to login. I have been using Spotify for Linux and mopidy to login. I have tried most of the solutions from this forum on this topic, including mailing support. Still Error 408

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2 Replies

Hey @kaptensnus,

 

Error 408 occurs when your current geographical location does not match the one set in your profile. Most of those problems come from a difference between the country shown through your IP address, and the one in your profile.

 

First, check your IP address here. Do you use a VPN? Even if you're physically in Sweden, you may get a different country through your IP.

After that, compare it to the country shown in your profile.
 
Since you opened your account with Facebook, your country is tied to the country shown in your Facebook account, so you may need to change it there.
 
Hope it helps. 🙂
osorniosSpotify Star
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Hello!

My IP address is 80.244.81.191
Both my Spotify profile and my Facebook profile have me located in Sweden.
The IP address is a Tor exit node, but I am running such a node and it's
located in Sweden unless my ISP or somebody like that has decided otherwise.

I am not connecting through tor or any VPN, I connect straight to Spotify.

Regards,

Per Gunnarsson

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