Help Wizard

Step 1


Facebook info

Facebook info


Pc,Iphone 6

Operating System Version:

 win 10 -64 / 9,1

Spotify Version:


 Can get rid of old facebook info


To reproduce:

  1. have and old spotify accound without faceebook
  2. Wife registered her facebook to my account
  3. i disconnected her account from my spotify
  4. connected my facebook instead
  5. still get her face and name in the right corner
  6. and she can´t start an account with her email 
on  her own becouse her info is still saved somewere




Additional information:


1 Reply

Hey @user-removed,


Welcome to Spotify Community!

I moved your topic to Help - Accounts & Subscriptions section.


As for the issue, you will need to get in touch with the customer services team directly using the online contact form and they will be able to look into getting this sorted for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible

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