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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Not applicable
6246 Views
5 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Visitor
51708 Views
79 replies
9 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
54707 Views
9 replies
2 likes
PlanPremium FamilyCountryIndiaDeviceNothing Phone 2aOperating System(Nothing Os 4.0) My Question or IssueMy Spotify app does not have the messages feature. I have reinstalled the app multiple times, cleared cache/app data. I have updated it to the la...
Plan Premium Family Country India Device Nothing Phone 2a Operating System (Nothing Os 4.0) My Question or Issue My Spotify app does not have the messages feature. I have rei...
11 Views
0 replies
0 likes
PlanPremiumUSA Deviceiphone 14Operating System(iOS ) My Question or IssueI think I have two accounts and I can't log into either now. Can someone check by my name if I have more than one account?
Plan Premium USA Device iphone 14 Operating System (iOS ) My Question or Issue I think I have two accounts and I can't log into either now. Can someone check by my name if I h...
16 Views
0 replies
0 likes
Apareceu uma cobrança de um parceiro de vocês na minha fatura de cartão de crédito cadastro no Spotify que eu NÃO autorizei e nem solicitei serviço.Esse parceiro é o EBANX. Solicito o estorno com urgência senão cacelarei a minha conta Premium do Spot...
Apareceu uma cobrança de um parceiro de vocês na minha fatura de cartão de crédito cadastro no Spotify que eu NÃO autorizei e nem solicitei serviço. Esse parceiro é o EBANX. Solicito o estorno com u...
Visitor
2074 Views
10 replies
0 likes
Hesabımı kapattım ama 2 ay boyunca para çekmeye devam etti ve hesabın kapandığından eminim e postama mesaj geldi sorunumun çözülmesini arz ederim çözülmeyecek olursa şikayet etmek zorunda kalacağım
Hesabımı kapattım ama 2 ay boyunca para çekmeye devam etti ve hesabın kapandığından eminim e postama mesaj geldi sorunumun çözülmesini arz ederim çözülmeyecek olursa şikayet etmek zorunda kalacağım
Visitor
373 Views
2 replies
0 likes
PlanFreeCountryItalyDevicevivo v50 lite 5gOperating SystemAndroid 16 My Question or IssueMy Spotify account works on:desktop appbrowser/web playerAndroid tabletBut it fails only on Android phone app across multiple phones.Other Spotify accounts work ...
Plan Free Country Italy Device vivo v50 lite 5g Operating System Android 16 My Question or Issue My Spotify account works on: desktop app browser/web player Android tablet ...
36 Views
0 replies
0 likes
PlanFree/PremiumCountry Device Serato Dj Pro My Question or IssueWe can't access our play list using Serato Dj pro in Rwanda
Plan Free/Premium Country Device Serato Dj Pro My Question or Issue We can't access our play list using Serato Dj pro in Rwanda
Moderator
23 Views
1 replies
0 likes
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Plan Premium Country Finland Device Pc Operating System Windows 10 My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
Visitor
645614 Views
1009 replies
117 likes
PlanPremiumCountryFranceDevicePCOperating System(Windows 10 My Question or IssueHelloI'm trying to change country to France, changed payment method to a french credit card, but cant update adress, it keeps coming back to my native country even though...
Plan Premium Country France Device PC Operating System (Windows 10 My Question or Issue Hello I'm trying to change country to France, changed payment method to a french credit card,...
Rising Star 4
21 Views
1 replies
0 likes
Good afternoon. I’m writing to you regarding the new anniversary feature on Spotify, “Spotify 20,” which is supposed to show interesting information about my account and listening statistics. It’s not working for me. It says, “Sorry! We don’t have en...
Good afternoon. I’m writing to you regarding the new anniversary feature on Spotify, “Spotify 20,” which is supposed to show interesting information about my account and listening statistics. It’s no...
Casual Listener
2528 Views
7 replies
4 likes
With this new update the artists you follow finally gets added and shows the number increase when in the past it took time for the number of following artists to show and slow to update but the following list is still not accurate. It only shows more...
With this new update the artists you follow finally gets added and shows the number increase when in the past it took time for the number of following artists to show and slow to update but the follo...
Moderator
51 Views
3 replies
0 likes
Merhaba, Spotify hesabıma erişemiyorum. E-posta adresim askıya alınmış ve parolamı da hatırlamıyorum. Hesabımı geri almak için kimlik doğrulama veya farklı bir yöntemle süreci nasıl başlatabilirim? Yardımcı olmanızı rica ediyorum.PlanPremiumCountryAz...
Merhaba, Spotify hesabıma erişemiyorum. E-posta adresim askıya alınmış ve parolamı da hatırlamıyorum. Hesabımı geri almak için kimlik doğrulama veya farklı bir yöntemle süreci nasıl başlatabilirim? Y...
Spotify Star
33 Views
1 replies
0 likes
i have the same problem , i cant change this to belgium
i have the same problem , i cant change this to belgium
Spotify Star
142 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
160 Views
2 replies
0 likes
PlanDUOCountryGermanyMy Question or IssueI received an Email that was a very obvious phishing attempt (sender: **bleep**, address: Friedrich Penseler Straße 24, Lüneburg, Lüneburg 21337, États-Unis)As funny as these infos are, what concerns me is, th...
Plan DUO Country Germany My Question or Issue I received an Email that was a very obvious phishing attempt (sender: **bleep**, address: Friedrich Penseler Straße 24, Lüneburg, Lüneburg 2133...
Moderator
43 Views
1 replies
0 likes
I have a premium family account. When I send the invite link to my daughter she accepts the intive and clicks on her account to sign in but it then asks her to sign up to premium. We can't seem to get past this
I have a premium family account. When I send the invite link to my daughter she accepts the intive and clicks on her account to sign in but it then asks her to sign up to premium. We can't seem to ge...
Roadie
65 Views
1 replies
0 likes
PlanPremiumCountryOmanDeviceMacbook Air M4, iPhone 15 proOperating SystemLatest iOS and MacOS versions My Question or IssueMy spotify20 refuses to start on my account, even though i have access to the playlist for most played songs, i cant access the...
Plan Premium Country Oman Device Macbook Air M4, iPhone 15 pro Operating System Latest iOS and MacOS versions My Question or Issue My spotify20 refuses to start on my account, even t...
Moderator
100 Views
1 replies
0 likes
Hello all, I cannot create a supervised account nor use Spotify kids here in Luxembourg. I don’t know what I can do to have an account for my young boy. Thank you in advance for your help. ‘Jennifer PlanPremiumCountryLuxembourg
Hello all, I cannot create a supervised account nor use Spotify kids here in Luxembourg. I don’t know what I can do to have an account for my young boy. Thank you in advance for your help. ‘Je...
Moderator
41 Views
1 replies
0 likes
Hi Spotify Community,I’m in a bit of a tough spot and could really use your help.I created my Spotify account a long time ago using my Facebook profile, but I recently lost access to my Facebook account.Unfortunately, I was logged out of Spotify as w...
Hi Spotify Community, I’m in a bit of a tough spot and could really use your help. I created my Spotify account a long time ago using my Facebook profile, but I recently lost access to my Fac...
Moderator
1846 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemIOS 18.3.2 My Question or IssueMy account was randomly suspended for suspicious activity once I logged into my account on my personal computer and added the audiobook premium 1 month free trial t...
Plan Premium Country US Device iPhone 14 Pro Operating System IOS 18.3.2 My Question or Issue My account was randomly suspended for suspicious activity once I logged into my ...
42 Views
0 replies
0 likes
I deleted my account last month (got deletion email 14 April), and created a new account the same day with same email. I regret deleting my old account so much and feel sad because I had since 2016. If this is not possible to recover I understand jus...
I deleted my account last month (got deletion email 14 April), and created a new account the same day with same email. I regret deleting my old account so much and feel sad because I had since 2016. ...
Casual Listener
206 Views
4 replies
0 likes
