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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Not applicable
8805 Views
5 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Visitor
56676 Views
79 replies
9 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
57662 Views
9 replies
2 likes
Hi Spotify Team and Community,I hope you’re doing great. I’m trying to get some help with an old account that I want to delete, but I have an issue. A while ago, I created a Spotify account using an email address that I no longer have access to, I de...
Hi Spotify Team and Community, I hope you’re doing great. I’m trying to get some help with an old account that I want to delete, but I have an issue. A while ago, I created a Spotify account using a...
Newbie
4152 Views
9 replies
0 likes
i had a spotify premium account for almost 4 years in egypt then I travelled to UAE i had to stop it , then i travelled to my home country Syria its been like 16 days or so anyway since i travelled back to syria i was able to listen to podcasts and s...
i had a spotify premium account for almost 4 years in egypt then I travelled to UAE i had to stop it , then i travelled to my home country Syria its been like 16 days or so anyway since i travelled b...
Casual Listener
76 Views
2 replies
0 likes
genuinly takes 5 minutes to load a song, spotify never used to be like this. have been a member since 2019. my cassette tapes rewind faster then the amount of time it takes to load a song. Instead of adding new features, maybe work on ur app as a who...
genuinly takes 5 minutes to load a song, spotify never used to be like this. have been a member since 2019. my cassette tapes rewind faster then the amount of time it takes to load a song. &nb...
Spotify Star
165 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceIPhone 14 proOperating SystemiOS My Question or IssueTrying to connect my spotify account to Chat GPT. Unable to login because of error. Oops something went wrong please try again later
Plan Premium Country USA Device IPhone 14 pro Operating System iOS My Question or Issue Trying to connect my spotify account to Chat GPT. Unable to login because of error. Oo...
Spotify Star
31 Views
1 replies
0 likes
My friend and I are having Premium Duo plan , our blend are with 95% match. However, my playlist only shows songs with my icon, which I used to see both of our icons of each song. I already tried to logout and login again twice in a row, it still doe...
My friend and I are having Premium Duo plan , our blend are with 95% match. However, my playlist only shows songs with my icon, which I used to see both of our icons of each song. I already tried to ...
Spotify Star
126 Views
3 replies
0 likes
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Plan Premium Country Finland Device Pc Operating System Windows 10 My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
Newbie
660602 Views
1013 replies
118 likes
Hi,My niece is 13 years old and lives in the Netherlands. She tried to access a feature that requires users to be older, which triggered an age verification check. The face scan failed, and now her account is scheduled for deactivation.She is old eno...
Hi, My niece is 13 years old and lives in the Netherlands. She tried to access a feature that requires users to be older, which triggered an age verification check. The face scan failed, and now her...
Moderator
50 Views
1 replies
0 likes
Ive had premium for almost 4,5 years, but this morning my premium stopped and became a free account. ive payed my plans and have enough money on my account, why did this happen?(no i dont use facebook)
Ive had premium for almost 4,5 years, but this morning my premium stopped and became a free account. ive payed my plans and have enough money on my account, why did this happen? (no i dont use fac...
Moderator
1898 Views
4 replies
0 likes
I' m not able to download music.
I' m not able to download music.
Visitor
27157 Views
26 replies
2 likes
I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient developer role". Have anyone else experience the same or...
I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient devel...
Visitor
37613 Views
45 replies
12 likes
I’m getting between one and 3 ads after every song on free account
I’m getting between one and 3 ads after every song on free account
Visitor
26025 Views
19 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 11, Macbook Air 2020)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, I've been trying to change my account's mail as I don't use that mailbox anymore but when trying to select the...
Plan Free/Premium Country Device (iPhone 11, Macbook Air 2020) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I've been trying to chan...
Spotify Star
104 Views
1 replies
0 likes
PremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a premium family plan. I am a plan member and plan manager. I have lost the details th...
Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a ...
Spotify Star
91 Views
1 replies
0 likes
PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...
Plan Premium Country USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi)....
Visitor
39670 Views
45 replies
38 likes
i was under a family premium plan since 2024. When i tried to login via laptop it suddenly showed that i was on an individual account. Usually if you were kicked off the family plan, you would receive a notification regarding being kicked off, howeve...
i was under a family premium plan since 2024. When i tried to login via laptop it suddenly showed that i was on an individual account. Usually if you were kicked off the family plan, you would receiv...
Moderator
103 Views
1 replies
0 likes
When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google account, but received the same message.
When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google ac...
Casual Listener
8372 Views
13 replies
3 likes
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
Visitor
100410 Views
59 replies
185 likes
PlanPremium (Duo)CountryTürkiyeDevice(iPhone 16 Pro Max)Operating System(iOS 26.5) My Question or IssueI'm having trouble opening some songs on Spotify. When I click on a song, nothing happens; it doesn't start playing, and the song title doesn't app...
Plan Premium (Duo) Country Türkiye Device (iPhone 16 Pro Max) Operating System (iOS 26.5) My Question or Issue I'm having trouble opening some songs on Spotify. When I click ...
Moderator
121 Views
1 replies
0 likes
As the title says, I don’t have access to the email linked to my Spotify account anymore so and I don’t remember the password so I can’t log in I’m pretty sure I know the email account though. Is there any way I can change the password so that I can ...
As the title says, I don’t have access to the email linked to my Spotify account anymore so and I don’t remember the password so I can’t log in 💔 I’m pretty sure I know the email account though. Is ...
Spotify Star
115 Views
1 replies
0 likes
PlanFreeCountryUSA Operating SystemAndroid My Question or IssueI Deleted my account two days ago, but I decided I actually want to keep it if possible BUT I also deleted the email that was send for recovery. Is there a way to recover this account sti...
Plan Free Country USA Operating System Android My Question or Issue I Deleted my account two days ago, but I decided I actually want to keep it if possible BUT I also deleted t...
Spotify Star
97 Views
1 replies
0 likes
