Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Forgot username and pasword

Forgot username and pasword

Hoping someone can help. Not been logged about my Spotify account for hears and for some reason my app has decided to log me out. I can't remember my username or password and when I click on forgot your password it's telling me my email address isn't registered with them. Does anyone know how I can find my log on details? Thanks!
Reply
2 Replies

Hey @Amberroy94,

 

Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails--that will mean your account is registered with that email.

 

  • If you don't have another email address, note how you logged into the Spotify app usually.
  • If you used your Facebook details try entering your Spotify username (if you created one originally).
  • If you used your Spotify username try entering just your email address.
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have two accounts - one Free and one Premium. I've lost all details of Premium login - what to do now? See screenshots as evidence that I pay for the Premium. 

Thanks

 

Screen Shot 2018-02-16 at 18.18.19.png

Suggested posts