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Got charged while i tried to cancel plan

Got charged while i tried to cancel plan

Hello,

 

On December 21th i tried to cancel my premium plan but was still charged. later on i saw that i was still charged. I understand it is my responsability for failing to verify, but i would still like to be refunded the charge.

The reason why i am trying to all of that is because, If you look at my account you will see in fact that i don't use spotify that offten, And it kind of sucks to have to pay 10$ for a service i am not even using while i tried to cancel it

 

Thank you

Reply
1 Reply

Hey @kaderkonan,

 

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks!

MaximSpotify Star
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