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Hacked account

Hacked account

Help my account has been hacked and there is no response from Spotify support in any way! Somebody please help me!
4 Replies

Hey Pappapingu,


Have you sent the support team a message?  If so, please post your case number into this thread and I will get it chased up for you.

Hello @Pappapingu, Welcome to the Comunity!


Have you tried to recover your password trough this page:





My email account was hacked and used to set up a fraudulent spotify account with what I believe was a stolen credit card. . I want no part of spotify and no spotify account should be linked to my email. The location the account was set up on is not even the country I live in. The last 5 digits of the order ID are 71074. How do I get spotify to flag this account and sever forever my email account to spotify. This is a fraudulent account.

Hello @Kitkatv6, Welcome to the Community!


You should contact customer support through this link:


They'll help you out.


If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.





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