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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9791 Views
  • 3 replies
  • 9 likes
  • Security
  • 9791 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491541 Views
  • 981 replies
  • 111 likes
  • Account
  • 491541 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213279 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213279 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122344 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122344 Views
  • 72 replies
  • 12 likes

Apply 12 Month Code to Account Not Processing.

I purchased a 12 month card online. The error message says I cannot combine both. I have canceled the third party subscription with Apple. Do I have to wait for my subscription to expire before I apply the code?

  • Newbie
  • I purchased a 12 month card online. The error message says I cannot combine both. I have canceled the third party subscription with Apple. Do I have to wait for my subscription to expire before I app...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Same Playlist, multiple devices?

So I recently upgraded to a family account so my roommate can enjoy Spotify the same way I do while we game on the PS4. I can play music, he can play music, it's all good. I'm just wondering if there is a way one of us can pick a track, Playlist etc....

  • Casual Listener
  • So I recently upgraded to a family account so my roommate can enjoy Spotify the same way I do while we game on the PS4. I can play music, he can play music, it's all good. I'm just wondering if there...
  • Nico
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 251 Views
  • 1 replies
  • 0 likes

Spotify on LG smart TV

Hi, I've been using Spotify on my LG smart TV for a couple of weeks now.Today I suddenly get the message "Es ist ein Fehler mit deinem Spotify Konto aufgetreten. Bitte besuche spotify.com/lg um ein Konto zu eroeffnen", which roughly means "There has ...

  • Casual Listener
  • Hi,   I've been using Spotify on my LG smart TV for a couple of weeks now. Today I suddenly get the message "Es ist ein Fehler mit deinem Spotify Konto aufgetreten. Bitte besuche spotify.com/...
  • fpnick
  • Casual Listener
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 209 Views
  • 1 replies
  • 0 likes

fund return

hi i am using spotify free not premium and the last 2 month i didn't even have spotify downloaded on my phone and yet i was charged twice ,27 February and 27 March 9.99 each time and pls i want you to refund tnx .

  • Newbie
  • hi i am using spotify free not premium and the last 2 month i didn't even have spotify downloaded on my phone and yet i was charged twice ,27 February and 27 March 9.99 each time and pls i want you t...
  • Dreadlord
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
  • 163 Views
  • 1 replies
  • 0 likes

Can't cancel subscription at all

It won't let me cancel my premium through Spotify nor Apple. I have no clue what to do.

  • Newbie
  • It won't let me cancel my premium through Spotify nor Apple. I have no clue what to do.
  • user-removed
  • Not applicable
  • 271 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 271 Views
  • 1 replies
  • 0 likes

New to Spotify - help!

So I just signed up for spotify and so far it's not going very well. For one, I signed in through facebook and it doesn't have the correct email connected with my account. Is there a way to change that? I want spotify related emails sent to my primar...

  • Newbie
  • So I just signed up for spotify and so far it's not going very well.    For one, I signed in through facebook and it doesn't have the correct email connected with my account. Is there a w...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Problem during registering

I had already tried 2 times with 2 different emails and seems like there's no way I can register an account properly. Account1: kun2210Account2: kundun2210 Both scenarios are the same: I enter registration details. then I hit register, got 'username ...

  • Newbie
  • I had already tried 2 times with 2 different emails and seems like there's no way I can register an account properly.    Account1: kun2210 Account2: kundun2210   Both scenarios ar...
  • osornios
  • Spotify Star
  • 17980 Views
  • 7 replies
  • 0 likes
  • 17980 Views
  • 7 replies
  • 0 likes

Moving accounts due to deactivated Facebook

I recently deactivated the Facebook account that I used to listen on Spotify. My (now inaccessible) Spotify account had a great deal of favorites/playlists, etc, and I'm trying to see if all that data can be restored. I've read through relevant forum...

  • Casual Listener
  • I recently deactivated the Facebook account that I used to listen on Spotify. My (now inaccessible) Spotify account had a great deal of favorites/playlists, etc, and I'm trying to see if all tha...
  • osornios
  • Spotify Star
  • 845 Views
  • 17 replies
  • 0 likes
  • 845 Views
  • 17 replies
  • 0 likes

Paying for VSpotify twice

I subscribed to Spotify premium for 9.99 per month, then I signed up to get premium for 5.99 per month through Vodafone but I'm now paying both.How do I unsubscribe for the 9.99 payment? When I attempt to do it on the website I am getting referred to...

  • Newbie
  • I subscribed to Spotify premium for 9.99 per month, then I signed up to get premium for 5.99 per month through Vodafone but I'm now paying both. How do I unsubscribe for the 9.99 payment? When I att...
  • osornios
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 267 Views
  • 1 replies
  • 0 likes

Tengo Premium pero me aparece Free

Hola! Contrate el servicio hace seis días de Premium y me aparece como Free, no se que hacer. Ya seguí todos los pasos en ayuda pero no funciona

  • Newbie
  • Hola! Contrate el servicio hace seis días de Premium y me aparece como Free, no se que hacer. Ya seguí todos los pasos en ayuda pero no funciona
  • osornios
  • Spotify Star
  • 567 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 567 Views
  • 3 replies
  • 0 likes

Solved!! Can't login with facebook account (premium)

Hi, I've lost access to my Spotify account I made with facebook. On the desktop client I get the error "The username or password is incorrect". Same thing on the Android client. In chrome I get the error "too many redirects". The email associated wit...

  • Newbie
  • Hi,   I've lost access to my Spotify account I made with facebook. On the desktop client I get the error "The username or password is incorrect". Same thing on the Android client. In chrome I ...
  • osornios
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 523 Views
  • 1 replies
  • 0 likes

Spotify premium

I had premium on my old phone, I hard reset the phone, logged in on my new phone.. Shows some of the songs I had.. But isn't premium.. If I add a new credit card is it gonna charge me double?

  • Newbie
  • I had premium on my old phone, I hard reset the phone, logged in on my new phone.. Shows some of the songs I had.. But isn't premium.. If I add a new credit card is it gonna charge me double?
  • osornios
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
  • 149 Views
  • 1 replies
  • 0 likes

Hi res

Give us hi res Spotify in 2016

  • Casual Listener
  • Give us hi res Spotify in 2016
  • Maxim
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Premium
  • 390 Views
  • 1 replies
  • 0 likes

Canjie un cupon por 3 meses y me sale free

Estimado, Cargue un cupon por 3 meses el dia 18-04-2016, me funciono bien hasta el 24 de Abril, ahora todos mis dispositivos, incluido la web, me sale free, ya segui los pasos de la ayuda pero nada . Ya escribi as servicio tecnico pero tampoco no res...

  • Newbie
  • Estimado,     Cargue un cupon por 3 meses el dia 18-04-2016, me funciono bien hasta el 24 de Abril, ahora todos mis dispositivos, incluido la web, me sale free, ya segui los pasos de la a...
  • osornios
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 304 Views
  • 1 replies
  • 0 likes

Spotify premium

I tried to sign up for Spotify premium with the student discount and it is not working . Not only do I not have Spotify premium but they also charged me twice

  • Newbie
  • I tried to sign up for Spotify premium with the student discount and it is not working . Not only do I not have Spotify premium but they also charged me twice
  • osornios
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Premium
  • 153 Views
  • 1 replies
  • 0 likes

Change of my payment card and my family account got cancel

I change my method of payment and my family account is not functioning, nevertheless in the system the receipt of the payment can be consulted, i need to get my account working inmediatly

  • Newbie
  • I change my method of payment and my family account is not functioning, nevertheless in the system the receipt of the payment can be consulted, i need to get my account working inmediatly
  • osornios
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

Everything lost...

Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee

  • Newbie
  • Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee
  • Dreadlord
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Account compromisd, Spotify Family Subscription

I noticed that i had a new playlist in my playlists. I never subscribd to a family abo and dont know these people on the screenshot. I changed my Facbook Password. Please delete my Family Subscription.I want my Premium back.Please confirm that my acc...

  • Casual Listener
  • I noticed that i had a new playlist in my playlists.   I never subscribd to a family abo and dont know these people on the screenshot.   I changed my Facbook Password.   Ple...
  • luca0074
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 231 Views
  • 2 replies
  • 0 likes

Got charged for premium, but didn't receive the features? Please help

Hey, so for about 1 week or so I paid and "upgraded" from free to Spotify premium, but the case is it would't work and I tried every solution i could get on your website, but then i saw that i could get a trial in 7 days which I just did cause i need...

  • Newbie
  • Hey, so for about 1 week or so I paid and "upgraded" from free to Spotify premium, but the case is it would't work and I tried every solution i could get on your website, but then i saw that i could ...
  • osornios
  • Spotify Star
  • 1368 Views
  • 20 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1368 Views
  • 20 replies
  • 0 likes

Premium won't work but still charges me

When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. It keeps telling me to upgrade to premium when it ha...

  • Newbie
  • When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. I...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes