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I updated my profile picture however when I click on the three dots to share my profile, the code shows the old picture. How can I change this?
Solved! Go to Solution.
Hey @zahx, thanks for reaching out to the Community!
It may take 24-48 hours, sometimes a few days — for your profile picture to update across devices and when you share. If it’s after 24-48 hours, you can attach a screenshot of what you’re referring to and I’ll take a closer look.
Hope this helps!
Hey @zahx, thanks for reaching out to the Community!
It may take 24-48 hours, sometimes a few days — for your profile picture to update across devices and when you share. If it’s after 24-48 hours, you can attach a screenshot of what you’re referring to and I’ll take a closer look.
Hope this helps!
Hi, I have the same problem and it has been more than a week already. I don't know how to fix this please help me. It still shows my old picture even though i changed it a week ago.
Hey @aisy4h,
Thanks for posting in the Community.
Could you logout and log back in again on your account, so a sync to the server is forced? Do this a few times and let's see what happens. Do this also next to a network switch, so we can exclude network related issues.
It's also important for us to know if you can replicate this issue with a different account - does the picture switch faster with a different account?
Keep us posted,
Cheers!
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