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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Elena
  • Moderator
  • 399169 Views
  • 952 replies
  • 107 likes
  • Account
  • 399169 Views
  • 952 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171893 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171893 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99184 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99184 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Invalid link when login without password

PlanFreeCountryFinlandOperating SystemAndroid My Question or IssueI can't get valid link to login without password to spotify

  • Casual Listener
  • Plan Free Country Finland Operating System Android   My Question or Issue I can't get valid link to login without password to spotify  
  • Elena
  • Moderator
  • 4646 Views
  • 3 replies
  • 1 likes
  • Login
  • 4646 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't find my own profile/my own playlist

PlanFreeCountryAustriaDeviceNexus 5 & Windows 10Operating SystemAndroid/Windows 10 My Question or IssueI just created a new Spotify account using my Facebook profile, I also created a playlist under that account. When I try to look up my profile or m...

  • Casual Listener
  • Plan Free Country Austria Device Nexus 5 & Windows 10 Operating System Android/Windows 10   My Question or Issue I just created a new Spotify account using my Facebook profile, I a...
  • Mario
  • Spotify Legend
  • 424 Views
  • 1 replies
  • 1 likes
  • Account
  • 424 Views
  • 1 replies
  • 1 likes

Superuser Contribution playback continuously stops with the second permium duo account

Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs.Every few seconds the song ( any ) stops and starts again after a short time.This happens with the windows app,...

  • Visitor
  • Hi, I subscribed a duo account few weeks ago, since yesterday, the second account ( not the administrator ) has problems playing the songs. Every few seconds the song ( any ) stops and starts again ...
  • Mario
  • Spotify Legend
  • 926 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Subscription
    Unlimited
  • 926 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Offline login stuck in loop

Plan: premiumCountry: UKPhone: LG G6Spotify version: 8.5.49.973 I switched Spotify to offline today and I am stuck in a negative feedback loop. I was logged out (somehow?) and cannot login regardless of internet connection. It goes like this:1. I hit...

  • Casual Listener
  • Plan: premium Country: UK Phone: LG G6 Spotify version: 8.5.49.973   I switched Spotify to offline today and I am stuck in a negative feedback loop. I was logged out (somehow?) and cannot l...
  • Taensen
  • Casual Listener
  • 2284 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2284 Views
  • 5 replies
  • 0 likes

Connection with Facebook

I created my Spotify account with Facebook but I forgot it and I temporarily deactivated my Facebook account and now I can't synchronize it anymore so I have a weird name and profile picture. What can I do?

  • Visitor
  • I created my Spotify account with Facebook but I forgot it and I temporarily deactivated my Facebook account and now I can't synchronize it anymore so I have a weird name and profile picture. What ca...
  • Billy-J
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

transfer data

if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?

  • Regular
  • if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?
  • Billy-J
  • Spotify Star
  • 1068 Views
  • 3 replies
  • 0 likes
  • 1068 Views
  • 3 replies
  • 0 likes

Upgrade to family premium

if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?

  • Visitor
  • if I convert my individual account with residual credit to a family (I would be the holder), what happens to the residual credit (€ 50.00)?
  • OneByBoo
  • Roadie
  • 458 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorry, we cant load friends to follow

PlanPremiumCountryBrazilDeviceDellOperating SystemWindows 10 My Question or IssueI link my spotify with facebook, and it cant load my friends. I've already able the botton "Process my facebook data".

  • Casual Listener
  • Plan Premium Country Brazil Device Dell Operating System Windows 10   My Question or Issue I link my spotify with facebook, and it cant load my friends.  I've already able the bo...
  • Elena
  • Moderator
  • 767 Views
  • 1 replies
  • 0 likes
  • Account
  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossibile trovare profilo Spotify

Buonasera sono il social media manager di un'etichetta discografica.Pur avendo creato un profilo Spotify tramite la loro mail e una playlist associata non è possibile visualizzare nessuno dei due se non tramite link profilo o link URL.Ho controllato ...

  • Casual Listener
  • Buonasera sono il social media manager di un'etichetta discografica. Pur avendo creato un profilo Spotify tramite la loro mail e una playlist associata non è possibile visualizzare nessuno dei due s...
  • Elena
  • Moderator
  • 1624 Views
  • 6 replies
  • 0 likes
  • Account
  • 1624 Views
  • 6 replies
  • 0 likes

How do I get access to a dead family member's artist account? I want to correct and add some info.

My Question or IssueMy great grandfather was a composer named Gustaf Bengtsson, who died in 1965. After his death, his works as been recorded and uploaded to Spotify, where he, since then has an Artist Profile. I would like to access that account to ...

  • Visitor
  • My Question or Issue My great grandfather was a composer named Gustaf Bengtsson, who died in 1965. After his death, his works as been recorded and uploaded to Spotify, where he, since then has an Ar...
  • Maxim
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 642 Views
  • 1 replies
  • 0 likes

Account Not Working

I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in with my username and password, I got the error mess...

  • Visitor
  • I was just listening to music yesterday using the Spotify app on my iPhone 6s. Today I wanted to listen to music again but when I opened the app on my phone I was logged out. When I tried signing in ...
  • Billy-J
  • Spotify Star
  • 899 Views
  • 1 replies
  • 0 likes
  • Account
  • 899 Views
  • 1 replies
  • 0 likes

Accesso estraneo

Ciao! Oggi ho ricevuto un'email da Spotify che mi segnalava un accesso estraneo al mio account dalle Filippine. Ho provato a seguire gli step suggerite nell'email per arginare la cosa, ma avendo l'account collegato a quello di Facebook non posso modi...

  • Visitor
  • Ciao! Oggi ho ricevuto un'email da Spotify che mi segnalava un accesso estraneo al mio account dalle Filippine. Ho provato a seguire gli step suggerite nell'email per arginare la cosa, ma avendo l'ac...
  • Billy-J
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 330 Views
  • 1 replies
  • 0 likes

How can I unlink my card from my old account?

Hello, I have an old account that I I don’t use and I keep getting charged 14.99. Is thier a way you guys can unlink the card by me giving you the card info? I don’t even know what email I used and I’m pretty sure I deleted that email. I’m going thro...

  • Visitor
  • Hello, I have an old account that I I don’t use and I keep getting charged 14.99. Is thier a way you guys can unlink the card by me giving you the card info? I don’t even know what email I used and I...
  • Billy-J
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 337 Views
  • 1 replies
  • 0 likes

Spotify says im entering another address, but its exactly the same...

PlanPremium FamilyCountry France Device(iPhone 6 , Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueHi! We just got the premium Family pack to be able to all listen to different things at the same time, but when I sent the invitatio...

  • Visitor
  • Plan Premium Family Country France   Device (iPhone 6 , Macbook Pro late 2016) Operating System (iOS 12)   My Question or Issue Hi!   We just got the premium Family pack to...
  • Maxim
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! I cant loggin because its says i dont have wifi, but i have wifi.

PlanFreeCountryThe netherlands DeviceSamsung A50 Operating SystemAndriod 10.0 My Question or IssueI try to logging on my spotify app. But when i try it, it tells me that i dont have a internet connection. But i do have a good internet connection. Is ...

  • Casual Listener
  • Plan Free Country The netherlands   Device Samsung A50   Operating System Andriod 10.0   My Question or Issue I try to logging on my spotify app. But when i try it, it tell...
  • Billy-J
  • Spotify Star
  • 749 Views
  • 7 replies
  • 0 likes
  • Login
  • 749 Views
  • 7 replies
  • 0 likes

When is Spotify going to add authenticators?

Its 2020 and the security for Spotify accounts is absolutely SHOCKING, I've been hacked about 4 times in the past couple of weeks, had playlists added deleted from all over the world too. Like ??? if I'm logging in England and now I'm suddenly in Rus...

  • Visitor
  • Its 2020 and the security for Spotify accounts is absolutely SHOCKING, I've been hacked about 4 times in the past couple of weeks, had playlists added deleted from all over the world too.  Li...
  • yops
  • Visitor
  • 311 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 311 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I can't see my profile

PlanPremiumCountryTurkeyDevice(Xiaomi note 8 pro)Operating System My Question or IssueI cannot enter my profile .

  • Visitor
  • Plan Premium Country Turkey Device (Xiaomi note 8 pro) Operating System     My Question or Issue I cannot enter my profile .
  • Elena
  • Moderator
  • 458 Views
  • 1 replies
  • 0 likes
  • Account
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my current country

PlanFreeCountrySerbiaDevicelaptop (acer)Operating SystemWindows 10 Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two weeks have passed and I couldn't use it anymore so I wanted to change the co...

  • Visitor
  • Plan Free Country Serbia Device laptop (acer) Operating System Windows 10   Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two we...
  • Elena
  • Moderator
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with connecting account to Duo subscribtion

Hi,So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down below.PlanPremium DuoCountryPoland My Question or IssueHow c...

  • Newbie
  • Hi, So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down be...
  • Elena
  • Moderator
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 415 Views
  • 1 replies
  • 0 likes

can't change any of my personal information on my account

PlanPremiumCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change any of my personal information on my account this happened around the time when I updated my subscription to premium again ho...

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  • Gig Goer
  • Plan Premium Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't change any of my personal information on my account...
  • OneByBoo
  • Roadie
  • 507 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 507 Views
  • 3 replies
  • 0 likes