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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306967 Views
  • 870 replies
  • 98 likes
  • Account
  • 306967 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140377 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140377 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81486 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81486 Views
  • 64 replies
  • 9 likes

Issues with link for Premium Duo account

Planpremium duoCountry Canada DeviceGoogle pixel 3 xlOperating SystemAndroid 10 My Question or IssueMy wife cannot get the Duo account link to work. I sent a new link multiple times and she is copying/pasting link, opening new browser window in a pri...

  • Casual Listener
  •   Plan premium duo Country Canada   Device Google pixel 3 xl Operating System Android 10   My Question or Issue My wife cannot get the Duo account link to work.  I sen...
  • OneByBoo
  • Rising Star 4
  • 1851 Views
  • 3 replies
  • 0 likes
  • Account
  • 1851 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to change name and photo on profile

I have already stop connecting my spotify to facebook but why do I still have my facebook name and photo on my profile? Please tell me how to fix this. Thanks

  • Casual Listener
  • I have already stop connecting my spotify to facebook but why do I still have my facebook name and photo on my profile? Please tell me how to fix this. Thanks
  • Katerina
  • Spotify Legend
  • 289863 Views
  • 11 replies
  • 10 likes
  • 289863 Views
  • 11 replies
  • 10 likes

Solved!!Superuser Contribution Language settings: disable "gender star"

PlanPremiumCountryGermanyDeviceAndroid 10Operating SystemWindows 10 My Question or IssueLanguage has changed to gender-sensitive today. How can I set back to standard german?Example: Instead of "Künstler*innen" I would like to read "Künstler"

  • Visitor
  • Plan Premium Country Germany Device Android 10 Operating System Windows 10   My Question or Issue Language has changed to gender-sensitive today. How can I set back to standard german?...
  • Peter
  • Spotify Legend
  • 11266 Views
  • 16 replies
  • 109 likes
  • Account
    Premium
  • 11266 Views
  • 16 replies
  • 109 likes

Solved!!Superuser Contribution Surprise with foreign transaction fee

I have a Spotify Australia account but the credit card statement reads SPOTIFY STOCKHOLM CREDIT CARD PURCHASE and I have been charged a foriegn transaction fee.I have now seen that this seems to be a rather common problem. What surprises me is that I...

  • Regular
  • I have a Spotify Australia account but the credit card statement reads  SPOTIFY STOCKHOLM CREDIT CARD PURCHASE and I have been charged a foriegn transaction fee. I have now seen that this...
  • Peter
  • Spotify Legend
  • 19992 Views
  • 42 replies
  • 0 likes
  • Account
    Subscription
  • 19992 Views
  • 42 replies
  • 0 likes

Need to delay payment of Premium

Due to being sent home because of the Coronavirus outbreak, I am now running short of money.I'd ideally delay payment for two months for Premium but cannot find a way to contact Spotify directly.Any suggestions?

  • Visitor
  • Due to being sent home because of the Coronavirus outbreak, I am now running short of money. I'd ideally delay payment for two months for Premium but cannot find a way to contact Spotify directly. ...
  • Luan
  • Spotify Star
  • 981 Views
  • 1 replies
  • 0 likes
  • Account
  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing receipts

Dear Spotify SuppoortI'm missing my receipts for july and august in the receips page.I need the for my bookkeeping. I hope that you'll be able to supply them. Kind RegardsPater Varberg, (Pandrupkino.dk)

  • Newbie
  • Dear Spotify Suppoort I'm missing my receipts for july and august in the receips page. I need the for my bookkeeping. I hope that you'll be able to supply them.   Kind Regards Pater Varberg...
  • Xenia
  • Moderator
  • 710 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 710 Views
  • 5 replies
  • 0 likes

Solved!! Family Plan downgrade - what happens to the admin acct?

PlanPremiumCountryUKDeviceSamsung phonesMy Question or IssueHi, thinking of upgrading to Family Premium due to current situation, partner and I are both WFH and as we both share 1 account we have to choose who gets music on while we work.I understand...

  • Casual Listener
  • Plan Premium Country UK Device Samsung phones My Question or Issue Hi, thinking of upgrading to Family Premium due to current situation, partner and I are both WFH and as we both share 1 accou...
  • OneByBoo
  • Rising Star 4
  • 1298 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1298 Views
  • 4 replies
  • 0 likes

Profile Pic not showing in search results

Plan - FreeCountry - United States DeviceIphone XR, Macbook Pro 2017both updated My Question or IssueWe are running a spotify page for "Harvest Valley Church". Was able to change our profile picture of our logo on mobile and desktop, but when searchi...

  • Visitor
  • Plan -  Free Country -  United States   Device Iphone XR, Macbook Pro 2017 both updated   My Question or Issue We are running a spotify page for "Harvest Valley Church"....
  • OneByBoo
  • Rising Star 4
  • 392 Views
  • 1 replies
  • 0 likes
  • Other
  • 392 Views
  • 1 replies
  • 0 likes

Problema para ingresar

Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña y sigue igualPlanPremiumCountry Device(Samsung gran...

  • Visitor
  • Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña ...
  • OneByBoo
  • Rising Star 4
  • 504 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 504 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some ads freezing the app

It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. Perhaps there's not enough ads available to run in C...

  • Visitor
  • It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. P...
  • Peter
  • Spotify Legend
  • 2298 Views
  • 9 replies
  • 9 likes
  • Ads - Not working
  • 2298 Views
  • 9 replies
  • 9 likes

Problème de localisation Spotify Premium

Bonjour à tous, Je viens récemment de m'abonner à un compte Spotify Premium pour pouvoir en profiter avec ma compagne. Nous sommes actuellement confiné en Belgique depuis les mesures de confinement prises par la France. Nous avons décidé de rester là...

  • Visitor
  • Bonjour à tous,    Je viens récemment de m'abonner à un compte Spotify Premium pour pouvoir en profiter avec ma compagne. Nous sommes actuellement confiné en Belgique depuis les mesures d...
  • OneByBoo
  • Rising Star 4
  • 2173 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 2173 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Create a playlist and ask Amazon Alexa to play it

Hello there, I'm using Amazon Alexa on Sonos for several days now, and it works great. A thing I would like to know if it is possible to ask Alexa to play a playlist I created myself and the settings I should choose if this is possible. Naturally it ...

  • Casual Listener
  • Hello there,   I'm using Amazon Alexa on Sonos for several days now, and it works great. A thing I would like to know if it is possible to ask Alexa to play a playlist I created myself and the...
  • Dannyabo
  • Visitor
  • 5934 Views
  • 4 replies
  • 0 likes
  • Other
  • 5934 Views
  • 4 replies
  • 0 likes

Solved!! Can't logg in- forgotten email

I've forgotten my email but still remember Username. Is there possibility to find it using username ? I have been logging in on my phone but once i log out i cannot get back to use this again. I am Premium member.

  • Casual Listener
  • I've forgotten my email but still remember Username. Is there possibility to find it using username ? I have been logging in on my phone but once i log out i cannot get back to use this again. I am P...
  • Emilia_8
  • Community Legend
  • 533 Views
  • 3 replies
  • 0 likes
  • Account
  • 533 Views
  • 3 replies
  • 0 likes

Não consigo recuperar a senha

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNão consigo recuperar a senha, coloco o usuário mais diz que não existe nenhum e-mail associa...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Não con...
  • Bittencourt
  • Spotify Star
  • 422 Views
  • 3 replies
  • 0 likes
  • Account
  • 422 Views
  • 3 replies
  • 0 likes

Solved!! Wrong account description

PlanPremiumCountryItalyDeviceHuawei Hello,I am using and also paying Spotify premium since months.Now I want to cancel it. But if I go in my account it says that I have the free one and that I am not paying, this way I cannot cancel.Also if I look fo...

  • Casual Listener
  • Plan Premium Country Italy Device Huawei   Hello, I am using and also paying Spotify premium since months. Now I want to cancel it. But if I go in my account it says that I have the fre...
  • Deba88
  • Casual Listener
  • 695 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Premium
  • 695 Views
  • 5 replies
  • 1 likes

disconnect spotify from facebook - can't find the answers

Hello, I can only imagine this is a tired subject. problem is that every source I try to use to do this yields me absolutely no outcome. So here goes:1. I'm trying to disconnect from facebook. I can't get a reset email to go to my email address. I we...

  • Visitor
  • Hello,   I can only imagine this is a tired subject. problem is that every source I try to use to do this yields me absolutely no outcome. So here goes: 1. I'm trying to disconnect from faceb...
  • user-removed
  • Not applicable
  • 438 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 438 Views
  • 2 replies
  • 1 likes

password and email problem

Hi community, I have an official username for Volkswagen Arena and i forgot the email address. I can not reset password. How should i find the email address for resetting password. I only remember the username. Thanks.

  • Visitor
  • Hi community,   I have an official username for Volkswagen Arena and i forgot the email address. I can not reset password. How should i find the email address for rese...
  • TiaGal1983
  • Visitor
  • 846 Views
  • 2 replies
  • 0 likes
  • Account
  • 846 Views
  • 2 replies
  • 0 likes

Solved!! How do you make yourself able to play a "dont play this again" song?

Im really not a pro at spotify PlanFreeCountryUnited StatesDeviceMotorola E4Operating SystemAndroid Nougat My Question or IssueThere was an icon on the mobile app, I had tapped it on a song that I was listening to and it said "Okay, we won't play thi...

  • Regular
  • Im really not a pro at spotify 😛 Plan Free Country United States Device Motorola E4 Operating System Android Nougat   My Question or Issue There was an icon on the mobile app, I had ...
  • OwO_Penguin
  • Regular
  • 1088 Views
  • 5 replies
  • 0 likes
  • Free
    Other
  • 1088 Views
  • 5 replies
  • 0 likes

Songs that I haven't heard appear to me

My Question or IssueSometimes I get emails from Spotify to change my password. I ignore them and delete them. Also, lately on all my devices, in the list of recent songs, songs that I have not listened appear. Sorry if you don't understand. I am usin...

  • Regular
  •   My Question or Issue Sometimes I get emails from Spotify to change my password. I ignore them and delete them. Also, lately on all my devices, in the list of recent songs, songs that I have ...
  • espixx
  • Regular
  • 360 Views
  • 2 replies
  • 0 likes
  • Account
  • 360 Views
  • 2 replies
  • 0 likes

Premium not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cannot seem to get my student premium account to work. I have checked that the bank payment...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I canno...
  • OneByBoo
  • Rising Star 4
  • 328 Views
  • 1 replies
  • 0 likes
  • Premium
  • 328 Views
  • 1 replies
  • 0 likes