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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352708 Views
  • 901 replies
  • 105 likes
  • Account
  • 352708 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152498 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152498 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88376 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88376 Views
  • 68 replies
  • 10 likes

artist release error

hello spotify, i updated my music via tunecore on your platform but you put my album in another guys discography the guy has the same name as me could you separate my release from his music so i can claim to get my spotify for artists profile ? https...

  • Visitor
  • hello spotify,    i updated my music via tunecore on your platform but you put my album in another guys discography the guy has the same name as me   could you separate my release ...
  • Billy-J
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Other
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change my account from one subscription to another & keep my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,Can I change my Premium account from my sisters subscription to my mums subscription and k...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, Ca...
  • Peter
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't update payment method

I keep having the three dots loading indefinitely and can't update my payment method.

  • Newbie
  • I keep having the three dots loading indefinitely and can't update my payment method.
  • Peter
  • Spotify Legend
  • 545 Views
  • 6 replies
  • 1 likes
  • Account
  • 545 Views
  • 6 replies
  • 1 likes

Superuser Contribution Can't edit profile

I wanted to edit my profile but I saw that I wasn't allowed to, then I read here that it might be because my account was set up by Facebook login so I detached my account from Facebook and got an ID for the desktop. I thought I could edit my profile ...

  • Casual Listener
  • I wanted to edit my profile but I saw that I wasn't allowed to, then I read here that it might be because my account was set up by Facebook login so I detached my account from Facebook and got an ID ...
  • Peter
  • Spotify Legend
  • 414 Views
  • 5 replies
  • 0 likes
  • Account
  • 414 Views
  • 5 replies
  • 0 likes

Change Country

Hello! I have a problem. I can't change country in my account. There is only the UK on the menu, but I need Russia. What to do?

  • Visitor
  • Hello! I have a problem. I can't change country in my account. There is only the UK on the menu, but I need Russia. What to do?
  • Billy-J
  • Spotify Star
  • 313 Views
  • 4 replies
  • 0 likes
  • 313 Views
  • 4 replies
  • 0 likes

Payin membership without linked email

PlanPremiumCountryCanadaDeviceSamsung S8 and a laptop Win7Operating SystemWin 7 I realized a while ao that my work laptop and my phone didn'T have the same account on spotify and I wanted to correct that. My phone has a premium acocunt so I figured I...

  • Visitor
  • Plan Premium Country Canada Device Samsung S8 and a laptop Win7 Operating System Win 7   I realized a while ao that my work laptop and my phone didn'T have the same account on spotify a...
  • Luan
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

I need to cancel my premium and I don’t know my password, I sent email to reset and didn’t go thru

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joel-M
  • Composer
  • 334 Views
  • 5 replies
  • 0 likes
  • Premium
  • 334 Views
  • 5 replies
  • 0 likes

Having trouble linking Spotify to PS4

Greetings, Spotify Ltd, or whoever runs this place As the Spotify released over the Russia, i wanted to link my Spotify account to a PS4. No accounts on it, so i tried to link it, but there was an error like “Linking accounts is not supported in your...

  • Newbie
  • Greetings, Spotify Ltd, or whoever runs this place 🙂   As the Spotify released over the Russia, i wanted to link my Spotify account to a PS4. No accounts on it, so i tried to link it, but the...
  • 546 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 546 Views
  • 0 replies
  • 0 likes

i wanna close an account that's mine, but i dont know my user, pass, or email.

PlanfreeCountryusaDevicethinkpad/computerOperating Systemwindows My Question or Issuei wanna close an account that's mine, but i dont know my user, pass, or email. i can prove that the account is mine (if that helps). (the attachment is the account i...

  • Casual Listener
  • Plan free Country usa Device thinkpad/computer Operating System windows    My Question or Issue i wanna close an account that's mine, but i dont know my user, pass, or email. i ca...
  • noosha
  • Casual Listener
  • 315 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 315 Views
  • 4 replies
  • 0 likes

Account

Created a new account and again I have many characters in my nickname. Is this the way it should be? Can it be changed somehow?

  • Visitor
  • Created a new account and again I have many characters in my nickname. Is this the way it should be? Can it be changed somehow?
  • Billy-J
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

HACKED Someone got into one of my family plan member's account and I can't get their picture off n

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
  • 493 Views
  • 1 replies
  • 0 likes

Free trial from xbox

PlanPremiumCountryUnited KingdomDeviceHuawei Y6 2019Operating SystemAndroid 9My Question or IssueHi I'm trying to get 3 months free from xbox game pass perk but when it goes to the section to put my bank details in its not loading its just constantly...

  • Visitor
  • Plan Premium Country United Kingdom Device Huawei Y6 2019 Operating System Android 9 My Question or Issue Hi I'm trying to get 3 months free from xbox game pass perk but when it goes to the ...
  • Joel-M
  • Composer
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Discover Weekly giving me weird recommendations?

Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I played it with my friends in the car as a joke once,...

  • Casual Listener
  • Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I p...
  • jakeasher8
  • Casual Listener
  • 1150 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 1150 Views
  • 2 replies
  • 0 likes

Solved!! spotify.me

Hello guys, I just want to know where is "spotify.me" website. Because I want to see my stats and to know the time I spent listening to music.Thx for your help.

  • Visitor
  • Hello guys,  I just want to know where is "spotify.me" website. Because I want to see my stats and to know the time I spent listening to music. Thx for your help.  
  • Billy-J
  • Spotify Star
  • 4593 Views
  • 1 replies
  • 0 likes
  • Other
  • 4593 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account and change current account username to the old one

So I have an old account which I didn’t have access to until now. I had made a new account which has all my playlists and premium. I thought of deleting the old account and changing my current account username to the old one but there is no option to...

  • Regular
  • So I have an old account which I didn’t have access to until now. I had made a new account which has all my playlists and premium. I thought of deleting the old account and changing my current accoun...
  • Billy-J
  • Spotify Star
  • 1734 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 1734 Views
  • 10 replies
  • 0 likes

Re: Sky Cancelled Premium Plan

I am in exactly the same boat. My Sky plan was cancelled 5 July and Sky are adamant it is cancelled. Their bills support this.However in Spotify I am still a premium customer and they say there is no cancellation.I want to subscribe to family but can...

  • Visitor
  • I am in exactly the same boat. My Sky plan was cancelled 5 July and Sky are adamant it is cancelled. Their bills support this. However in Spotify I am still a premium customer and they say there is ...
  • Billy-J
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do not see Sign in With Apple on macOS app

PlanFamily CountryUSA DeviceMacBook Pro 2016 Operating SystemmacOS 10.15.4 My Question or IssueThere is no option to sign in with Apple. I just updated Spotify to the (I'm assuming) latest version.  

Screen Shot 2020-04-08 at 12.16.55 PM.png
  • Casual Listener
  • Plan Family   Country USA   Device MacBook Pro 2016   Operating System macOS 10.15.4   My Question or Issue There is no option to sign in with Apple. I just updated S...
  • Berseker
  • Visitor
  • 3109 Views
  • 3 replies
  • 1 likes
  • Login
  • 3109 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can’t enter in the settings

I can’t enter the settings of my account to change the location. and on the main website and on this an error crashes. what to do?

  • Visitor
  • I can’t enter the settings of my account to change the location. and on the main website and on this an error crashes. what to do?
  • Elena
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Date of birth field only accepts 1 to 9 as day of month

I needed to change my country to Russia since Spotify has launched there officially. When I first tried to do that, I had an error connected with my date of birth. After trying different things, I understood that somehow only numbers 1 to 9 were acce...

  • Casual Listener
  • I needed to change my country to Russia since Spotify has launched there officially. When I first tried to do that, I had an error connected with my date of birth. After trying different things, I un...
  • EthanS1
  • Community Legend
  • 1473 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1473 Views
  • 4 replies
  • 0 likes