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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256437 Views
  • 783 replies
  • 81 likes
  • Account
  • 256437 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126657 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126657 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69893 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69893 Views
  • 63 replies
  • 8 likes

Username is string of numbers and letters, but it's fine in Community?

I recently made this new Spotify account since I know it's impossible the change your username otherwise (I know you can connect to Facebook, but I don't have one). I entered the new username I wanted it to be on mobile, but when my account was all s...

  • Visitor
  • I recently made this new Spotify account since I know it's impossible the change your username otherwise (I know you can connect to Facebook, but I don't have one). I entered the new username I wante...
  • user-removed
  • Not applicable
  • 915 Views
  • 3 replies
  • 0 likes
  • Account
  • 915 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cuenta

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryTxDeviceSamsungOperating SystemAndroid My Question or IssueElimine mi cuenta de Spotify y después cree otra c...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Tx Device Samsung Operating System Android &...
  • Peter
  • Spotify Legend
  • 395 Views
  • 3 replies
  • 0 likes
  • Account
  • 395 Views
  • 3 replies
  • 0 likes

Superuser Contribution Searchfield

When Im logged in thru Chrome or Explorer...I cant see that the search is working. I dont get the search field - why?

  • Casual Listener
  • When Im logged in thru Chrome or Explorer...I cant see that the search is working. I dont get the search field - why?
  • Peter
  • Spotify Legend
  • 350 Views
  • 2 replies
  • 0 likes
  • Account
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution A hacker threatened me and my kids

Few days ago, a hacker takes over my account and send a email (see attached) threatened me and my family. As he access my account, he got my phone number. He sended me also a text message. Because I'm a Premium Family Member, he knows my adress and m...

  • Casual Listener
  • Few days ago, a hacker takes over my account and send a email (see attached) threatened me and my family.   As he access my account, he got my phone number. He sended me also a text message. B...
  • Peter
  • Spotify Legend
  • 602 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 602 Views
  • 5 replies
  • 0 likes

Family Plan

PlanPremiumCountryNetherlandsDeviceIPhone XOperating SystemIOS 13.2.3 My Question or IssueI have recently created a family plan for me and my sister. My account country had to be Netherlands since I used a dutch bank, however when setting up the plan...

  • Newbie
  •   Plan Premium Country Netherlands Device IPhone X Operating System IOS 13.2.3   My Question or Issue I have recently created a family plan for me and my sister. My account count...
  • OneByBoo
  • Community Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • Account
  • 438 Views
  • 1 replies
  • 0 likes

Forgotten account and subscribed to premium

Hi! I just needed help. So I forgot my other account where I had a subscription and where my card is registered to. I completely forgot about the account details and I just wanted to know if my Spotify Premium would automatically cancel, say if I don...

  • Newbie
  • Hi!   I just needed help. So I forgot my other account where I had a subscription and where my card is registered to. I completely forgot about the account details and I just wanted to know if...
  • OneByBoo
  • Community Legend
  • 965 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email because of facbook

I signed up for Spotify though facebook, but recently changed my email on facebook because I do not have access to the old one. The one is still showing up as my email on here. What should I do?

  • Casual Listener
  • I signed up for Spotify though facebook, but recently changed my email on facebook because I do not have access to the old one. The one is still showing up as my email on here. What should I do?
  • Petya
  • Community Legend
  • 463 Views
  • 2 replies
  • 0 likes
  • Account
  • 463 Views
  • 2 replies
  • 0 likes

Solved!! Lost the E-mail for a Spotify-Account that i JUST got 3 month premium trial on.

Plan3 Month Premium TrialCountryDenmark DeviceASUS ROG Strix GL5(and then something i don't remember)Operating SystemWindows 10 My Question or IssueSo i just downloaded Spotify again and started listening to music. I decided to go for the 3 Month Pre...

  • Casual Listener
  • Plan 3 Month Premium Trial Country Denmark   Device ASUS ROG Strix GL5(and then something i don't remember) Operating System Windows 10   My Question or Issue So i just downloade...
  • Emilia_8
  • Spotify Star
  • 1297 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1297 Views
  • 3 replies
  • 0 likes

Solved!! My Spotify account won't update recently played artists and display photo

PlanPremiumCountrySingapore Device(iPhone 11, iMac, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueMy Spotify won't update recently played artists nor will it change my display photo when I tried to change it. It's currently froze...

  • Visitor
  • Plan Premium Country Singapore   Device (iPhone 11, iMac, Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue My Spotify won't update recently played artists ...
  • user-removed
  • Not applicable
  • 2833 Views
  • 3 replies
  • 3 likes
  • Premium
  • 2833 Views
  • 3 replies
  • 3 likes

Superuser Contribution My profile is showing my girlfriends name and Facebook-photo

PlanPremiumCountrySwedenDeviceiPhone 6SOperating SystemiOS 10My Question or IssueMy profile is showing my girlfriends name and Facebook-photo. My account is, however, not connected to Facebook. When I log out from all units and log back on, it still ...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 6S Operating System iOS 10 My Question or Issue My profile is showing my girlfriends name and Facebook-photo. My account is, however, not connected ...
  • Mario
  • Spotify Legend
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
  • 565 Views
  • 1 replies
  • 0 likes

Account Cancelled?? I can't log in on my main account!!

PlanPremiumCountryUSADeviceWindows, Samsung Galaxy S8Operating SystemWindows 10My Question or Issue My account was closed without my consent?? This is a throw away I've just made, but I've had account security issues in the past, which caused me to l...

  • Visitor
  •   Plan Premium Country USA Device Windows, Samsung Galaxy S8 Operating System Windows 10 My Question or Issue   My account was closed without my consent?? This is a throw away I'...
  • DanielTham
  • Composer
  • 485 Views
  • 1 replies
  • 0 likes
  • Account
  • 485 Views
  • 1 replies
  • 0 likes

couldn't login to brand new account so I set up again and now cannot get 3 month premium trial

PlanFree/PremiumCountryCanadaDeviceMotorolaOperating SystemAndroid My Question or IssueYesterday I set up an Spotify account for my husband for his birthday. I upgraded it to Premium and entered my credit card information. It looked like it was set u...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Motorola Operating System Android   My Question or Issue Yesterday I set up an Spotify account for my husband for his birthday. I upgraded it to...
  • OneByBoo
  • Community Legend
  • 968 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 968 Views
  • 3 replies
  • 0 likes

Account was hacked, email was changed, total silence from Spotify support.

PlanPremiumCountry DeviceGoogle Pixel 2 and Macbook Pro My Question or IssueMy account was hacked and the email was changed. (I am currently using a new account made just so I could access this forum.) It has been three days, and I have submitted the...

  • Visitor
  •   Plan Premium Country   Device Google Pixel 2 and Macbook Pro   My Question or Issue My account was hacked and the email was changed. (I am currently using a new account made...
  • Emilia_8
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 613 Views
  • 1 replies
  • 0 likes

Profile picture on my professional account is not displayed

PlanPremiumCountryFranceDeviceComputerOperating SystemWindows My Question or IssueI run with other admins a spotify account for our fanbase and yesterday evening I upoaded a profile picture (our logo) on that account (Armyfrance_). This morning it di...

  • Casual Listener
  •   Plan Premium Country France Device Computer Operating System Windows   My Question or Issue I run with other admins a spotify account for our fanbase and yesterday evening I up...
  • Emilia_8
  • Spotify Star
  • 575 Views
  • 3 replies
  • 0 likes
  • Account
  • 575 Views
  • 3 replies
  • 0 likes

Didn’t receive wrapped 2019 email, although notifications have been on.

PlanPremium FamilyCountryAustraliaDeviceIphone 11 My Question or IssueI didn’t receive my email this year. I can access all my stats on the wrapped website, but I never received the email which tells me how many songs I listened to this year. My emai...

  • Visitor
  •   Plan Premium Family Country Australia Device Iphone 11     My Question or Issue I didn’t receive my email this year. I can access all my stats on the wrapped website, but...
  • Luan
  • Spotify Star
  • 884 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 884 Views
  • 1 replies
  • 1 likes

Superuser Contribution Change Display Name

When I created my account, there was no option to choose a username or display name, so I'm stuck with these stupid numbers and letters. I've seen other posts saying there was an option for them, so is there any way for me to do it now?

  • Visitor
  • When I created my account, there was no option to choose a username or display name, so I'm stuck with these stupid numbers and letters.   I've seen other posts saying there was an option for ...
  • Mario
  • Spotify Legend
  • 962 Views
  • 1 replies
  • 0 likes
  • Account
  • 962 Views
  • 1 replies
  • 0 likes

Superuser Contribution Finding Premium Account

I had fb 6 months back from which I had logged in and purchased premium account. But I have closed that account and still money is deducting from my account. Now I have opened my new fb and spotify account. The other account is in my old phone and I ...

  • Visitor
  • I had fb 6 months back from which I had logged in and purchased premium account. But I have closed that account and still money is deducting from my account. Now I have opened my new fb and spotify a...
  • Mario
  • Spotify Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stolen account, Changed EMAIL,PASSWORD

PlanPremiumCountrySlovakia Device(iPhone 7, PC)Operating System(iOS 10, Windows 10) My Question or IssueHi, i have problem this is my 2nd account because my main steal someone. And i can't write here with that acc.Anyone changed my email adress and p...

  • Visitor
  • Plan Premium Country Slovakia   Device (iPhone 7, PC) Operating System (iOS 10,  Windows 10)   My Question or Issue Hi, i have problem this is my 2nd account because my main...
  • Mario
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mail from Spotify in wrong language

PlanPremiumCountryNorwayDeviceiPhone 8Operating SystemiOS 13.2.3Issue:The last couple of months I’ve been getting emails from Spotify in Portuguese. I’ve never changed any country/language settings and have never been to a country where they speak Po...

  • Newbie
  • Plan Premium Country Norway Device iPhone 8 Operating System iOS 13.2.3 Issue: The last couple of months I’ve been getting emails from Spotify in Portuguese. I’ve never cha...
  • Katerina
  • Spotify Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • Account
  • 746 Views
  • 1 replies
  • 0 likes