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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306161 Views
  • 870 replies
  • 98 likes
  • Account
  • 306161 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140137 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140137 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81220 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81220 Views
  • 64 replies
  • 9 likes

Change of Country

Have moved to another country and wan to swap my profile to where I am now, but sadly Spotify cannot do this and I have to contact Admin to get them to swap countries, they dont have a support email address that I have found or telephone number, does...

  • Visitor
  • Have moved to another country and wan to swap my profile to where I am now, but sadly Spotify cannot do this  and I have to contact Admin to get them to swap countries, they dont have a support ...
  • Emilia_8
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • Account
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Hulu Subscription Not Working After Cancelling Premium on a Different Spotify Account

My family has a Hulu account that used to be linked to my Spotify account. However, I had to cancel my premium subscription a while back, so we unlinked the Hulu account from my Spotify account and linked it to my Mom's account instead, which she als...

  • Music Fan
  • My family has a Hulu account that used to be linked to my Spotify account. However, I had to cancel my premium subscription a while back, so we unlinked the Hulu account from my Spotify account and l...
  • Luan
  • Spotify Star
  • 4270 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 4270 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcaster account empty or deleted?

My Question or Issue Please help! My podcast account is empty. All statistics are set to 0, none of my episodes are visible. It looks like all content is deleted. When I try to add my rss feed I get the notification that this rss feed is already in u...

  • Casual Listener
  • My Question or Issue   Please help! My podcast account is empty. All statistics are set to 0, none of my episodes are visible. It looks like all content is deleted. When I try to add my rss fe...
  • TheGrooveBox
  • Casual Listener
  • 1582 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1582 Views
  • 2 replies
  • 0 likes

Change the language of the communication emails

I currently get the communication emails in Spanish, I am in the UK so it should be English as default. I can't find anywhere that I can change it from Spanish to English - I've looked at previous topics but there no longer appears to be an option to...

  • Casual Listener
  • I currently get the communication emails in Spanish, I am in the UK so it should be English as default.  I can't find anywhere that I can change it from Spanish to English - I've looked at previ...
  • OneByBoo
  • Rising Star 4
  • 1832 Views
  • 3 replies
  • 0 likes
  • Account
  • 1832 Views
  • 3 replies
  • 0 likes

Zufällige wiedergabe

Halloo,Habe eine frage zur zufälliger wiedergabe/shuffle. Kann es sein das es nur die best of songs abspielt. Mir ist aufgefallen dass, wenn ich bei intepreten auf shuffle gehe, nach ca. 20 songs die playlist wieder von vorne beginnt. Obwohl es doch ...

  • Casual Listener
  • Halloo, Habe eine frage zur zufälliger wiedergabe/shuffle. Kann es sein das es nur die best of songs abspielt. Mir ist aufgefallen dass, wenn ich bei intepreten auf shuffle gehe, nach ca. 20 songs d...
  • OneByBoo
  • Rising Star 4
  • 605 Views
  • 1 replies
  • 0 likes
  • Shuffle Mode
  • 605 Views
  • 1 replies
  • 0 likes

I am being charged for Premium but I don't know from which account

PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10My Question or IssueI am being charged for Premium but I don't know from which account, I have many accounts. I tried to enter with all emails I use, all usernames from both PC's and Android's...

  • Visitor
  •   Plan Premium Country Latvia Device PC Operating System Windows 10 My Question or Issue I am being charged for Premium but I don't know from which account, I have many accounts. I tri...
  • OneByBoo
  • Rising Star 4
  • 417 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution disconnecting facebook to my spotify

Hi, so I recently connected my Facebook but then decided I didn't want it linked so I then disconnected it and it isn't linked anymore. However, my profile picture is still my Facebook profile picture. I tried removing it and it didn't work. I then c...

  • Casual Listener
  • Hi, so I recently connected my Facebook but then decided I didn't want it linked so I then disconnected it and it isn't linked anymore. However, my profile picture is still my Facebook profile pictur...
  • Mario
  • Spotify Legend
  • 664 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 664 Views
  • 5 replies
  • 0 likes

Help! Lost my account! Can't Log in to my premium account. No email for resetting password received

Product: Spotify PremiumCountry: GermanyDevices: Windows 10 PC + Android Hi Community! I am Norbert from Munich, Germany, (Writing in English - hoping to find a larger community base...) I have a Spotify Premium Account which I can't access anymore. ...

  • Visitor
  • Product: Spotify Premium Country: Germany Devices: Windows 10 PC + Android   Hi Community! I am Norbert from Munich, Germany,   (Writing in English - hoping to find a larger community...
  • OneByBoo
  • Rising Star 4
  • 2138 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2138 Views
  • 1 replies
  • 0 likes

Premium account turned to free account

PlanFree/PremiumNetherlands DeviceMac Hi, my premium account suddenly turned into a free account. When checking my billing plan, I can see the bill of march but this isn't charged from my bank account. How did this happen all of a sudden?

  • Newbie
  • Plan Free/Premium Netherlands   Device Mac   Hi, my premium account suddenly turned into a free account. When checking my billing plan, I can see the bill of march but this isn't cha...
  • OneByBoo
  • Rising Star 4
  • 667 Views
  • 1 replies
  • 0 likes
  • Account
  • 667 Views
  • 1 replies
  • 0 likes

Issues with link for Premium Duo account

Planpremium duoCountry Canada DeviceGoogle pixel 3 xlOperating SystemAndroid 10 My Question or IssueMy wife cannot get the Duo account link to work. I sent a new link multiple times and she is copying/pasting link, opening new browser window in a pri...

  • Casual Listener
  •   Plan premium duo Country Canada   Device Google pixel 3 xl Operating System Android 10   My Question or Issue My wife cannot get the Duo account link to work.  I sen...
  • OneByBoo
  • Rising Star 4
  • 1850 Views
  • 3 replies
  • 0 likes
  • Account
  • 1850 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to change name and photo on profile

I have already stop connecting my spotify to facebook but why do I still have my facebook name and photo on my profile? Please tell me how to fix this. Thanks

  • Casual Listener
  • I have already stop connecting my spotify to facebook but why do I still have my facebook name and photo on my profile? Please tell me how to fix this. Thanks
  • Katerina
  • Spotify Legend
  • 289861 Views
  • 11 replies
  • 10 likes
  • 289861 Views
  • 11 replies
  • 10 likes

Solved!!Superuser Contribution Language settings: disable "gender star"

PlanPremiumCountryGermanyDeviceAndroid 10Operating SystemWindows 10 My Question or IssueLanguage has changed to gender-sensitive today. How can I set back to standard german?Example: Instead of "Künstler*innen" I would like to read "Künstler"

  • Visitor
  • Plan Premium Country Germany Device Android 10 Operating System Windows 10   My Question or Issue Language has changed to gender-sensitive today. How can I set back to standard german?...
  • Peter
  • Spotify Legend
  • 11234 Views
  • 16 replies
  • 109 likes
  • Account
    Premium
  • 11234 Views
  • 16 replies
  • 109 likes

Solved!!Superuser Contribution Surprise with foreign transaction fee

I have a Spotify Australia account but the credit card statement reads SPOTIFY STOCKHOLM CREDIT CARD PURCHASE and I have been charged a foriegn transaction fee.I have now seen that this seems to be a rather common problem. What surprises me is that I...

  • Regular
  • I have a Spotify Australia account but the credit card statement reads  SPOTIFY STOCKHOLM CREDIT CARD PURCHASE and I have been charged a foriegn transaction fee. I have now seen that this...
  • Peter
  • Spotify Legend
  • 19985 Views
  • 42 replies
  • 0 likes
  • Account
    Subscription
  • 19985 Views
  • 42 replies
  • 0 likes

Need to delay payment of Premium

Due to being sent home because of the Coronavirus outbreak, I am now running short of money.I'd ideally delay payment for two months for Premium but cannot find a way to contact Spotify directly.Any suggestions?

  • Visitor
  • Due to being sent home because of the Coronavirus outbreak, I am now running short of money. I'd ideally delay payment for two months for Premium but cannot find a way to contact Spotify directly. ...
  • Luan
  • Spotify Star
  • 980 Views
  • 1 replies
  • 0 likes
  • Account
  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing receipts

Dear Spotify SuppoortI'm missing my receipts for july and august in the receips page.I need the for my bookkeeping. I hope that you'll be able to supply them. Kind RegardsPater Varberg, (Pandrupkino.dk)

  • Newbie
  • Dear Spotify Suppoort I'm missing my receipts for july and august in the receips page. I need the for my bookkeeping. I hope that you'll be able to supply them.   Kind Regards Pater Varberg...
  • Xenia
  • Moderator
  • 710 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 710 Views
  • 5 replies
  • 0 likes

Solved!! Family Plan downgrade - what happens to the admin acct?

PlanPremiumCountryUKDeviceSamsung phonesMy Question or IssueHi, thinking of upgrading to Family Premium due to current situation, partner and I are both WFH and as we both share 1 account we have to choose who gets music on while we work.I understand...

  • Casual Listener
  • Plan Premium Country UK Device Samsung phones My Question or Issue Hi, thinking of upgrading to Family Premium due to current situation, partner and I are both WFH and as we both share 1 accou...
  • OneByBoo
  • Rising Star 4
  • 1295 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1295 Views
  • 4 replies
  • 0 likes

Profile Pic not showing in search results

Plan - FreeCountry - United States DeviceIphone XR, Macbook Pro 2017both updated My Question or IssueWe are running a spotify page for "Harvest Valley Church". Was able to change our profile picture of our logo on mobile and desktop, but when searchi...

  • Visitor
  • Plan -  Free Country -  United States   Device Iphone XR, Macbook Pro 2017 both updated   My Question or Issue We are running a spotify page for "Harvest Valley Church"....
  • OneByBoo
  • Rising Star 4
  • 391 Views
  • 1 replies
  • 0 likes
  • Other
  • 391 Views
  • 1 replies
  • 0 likes

Problema para ingresar

Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña y sigue igualPlanPremiumCountry Device(Samsung gran...

  • Visitor
  • Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña ...
  • OneByBoo
  • Rising Star 4
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some ads freezing the app

It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. Perhaps there's not enough ads available to run in C...

  • Visitor
  • It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. P...
  • Peter
  • Spotify Legend
  • 2293 Views
  • 9 replies
  • 9 likes
  • Ads - Not working
  • 2293 Views
  • 9 replies
  • 9 likes

Problème de localisation Spotify Premium

Bonjour à tous, Je viens récemment de m'abonner à un compte Spotify Premium pour pouvoir en profiter avec ma compagne. Nous sommes actuellement confiné en Belgique depuis les mesures de confinement prises par la France. Nous avons décidé de rester là...

  • Visitor
  • Bonjour à tous,    Je viens récemment de m'abonner à un compte Spotify Premium pour pouvoir en profiter avec ma compagne. Nous sommes actuellement confiné en Belgique depuis les mesures d...
  • OneByBoo
  • Rising Star 4
  • 2166 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 2166 Views
  • 3 replies
  • 0 likes