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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1398 Views
  • 0 replies
  • 7 likes
  • Security
  • 1398 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444807 Views
  • 970 replies
  • 108 likes
  • Account
  • 444807 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198509 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198509 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107987 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107987 Views
  • 70 replies
  • 11 likes

Please help with account i need to cancel

My Question or Issue**bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

  • Newbie
  • My Question or Issue **bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.
  • Billy-J
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
  • 367 Views
  • 1 replies
  • 0 likes

hacked

Hello. My user name Plushmush. My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's account). Now I have no access to the account and I am not able to r...

  • Newbie
  • Hello. My user name Plushmush.    My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's ac...
  • Billy-J
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Premium
  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Received an email from a Spotify Artist

I just received an email from an artist, it went something like this: Hello [firstname],I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While under the radar now, our releases have been spun by both [arti...

  • Casual Listener
  • I just received an email from an artist, it went something like this:   Hello [firstname], I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While ...
  • Billy-J
  • Spotify Star
  • 1139 Views
  • 3 replies
  • 0 likes
  • Security
  • 1139 Views
  • 3 replies
  • 0 likes

Username is displayed instead of display name

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI changed my display name but in shared playlists "ADDED BY" still shows my random letters an...

  • Newbie
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • user-removed
  • Not applicable
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 313 Views
  • 1 replies
  • 0 likes

Hacked

My account has been hacked several times, but we have changed password every time. But last time the playlist was all changed, half of our music was gone and replaced with all kind of shity stuff. Is it possible to get the old lists back?

  • Newbie
  • My account has been hacked several times, but we have changed password every time. But last time the playlist was all changed, half of our music was gone and replaced with all kind of shity stuff. Is...
  • AdamDamon
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Search for my Artist page in search box - no results

Hi, I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app. When I fill the input with my name BARIEL it wont fin anything ... but when I put there my name...

  • Casual Listener
  • Hi,   I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app.   When I fill the input with...
  • BARIEL
  • Casual Listener
  • 652 Views
  • 2 replies
  • 0 likes
  • Account
  • 652 Views
  • 2 replies
  • 0 likes

Solved!! account hacked I can't login

PlanFreeCountryUSADeviceHuawei p30 liteOperating SystemAndroid Oreo My Question or Issuehello my account have been hacked multiple times and i got it back each time no problem but this time when i try to log in it says that Spotify can only be used a...

  • Casual Listener
  •   Plan Free Country USA Device Huawei p30 lite Operating System Android Oreo   My Question or Issue hello my account have been hacked multiple times and i got it back each time n...
  • Billy-J
  • Spotify Star
  • 952 Views
  • 5 replies
  • 0 likes
  • Account
  • 952 Views
  • 5 replies
  • 0 likes

I have lost my account SOS

PlanPremiumCountryColombia DeviceiPhone 11 Operating SystemiOS 14 My Question or Issueapparently someone violated my account because today I was going to enter Spotify and it appeared that the session was closed. I tried to enter my data which I was ...

  • Casual Listener
  •     Plan Premium Country Colombia  Device iPhone 11  Operating System iOS 14   My Question or Issue apparently someone violated my account because today I was goi...
  • Billy-J
  • Spotify Star
  • 539 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 539 Views
  • 3 replies
  • 0 likes

Solved!! Availability of Spotify service in Romania

Hi guys,Can anyone give a decent explanation for the country restrictions?I still don't understand why I can't pay for this service no matter where I am located. It's not like having different subscriptions for different countries.As long as I am wil...

  • Casual Listener
  • Hi guys, Can anyone give a decent explanation for the country restrictions? I still don't understand why I can't pay for this service no matter where I am located. It's not like having different su...
  • MattSuda
  • Spotify Star
  • 2284 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 2284 Views
  • 1 replies
  • 2 likes

Solved!! Any news on when will Spotify be officially available in Romania ?

Hi guys, Let me begin by saying i am a Romanian who lived a while outside of the country and enjoyed the services of Spotify very much. I moved back to Romania for good only to see that Spotify is not available here. I'd like to be able to open up an...

  • Regular
  • Hi guys,   Let me begin by saying i am a Romanian who lived a while outside of the country and enjoyed the services of Spotify very much. I moved back to Romania for good only to see that Sp...
  • MattSuda
  • Spotify Star
  • 34038 Views
  • 31 replies
  • 12 likes
  • Account
    Free
    Other
    Premium
  • 34038 Views
  • 31 replies
  • 12 likes

Spotify in Romania

Hi guys, i hope i post right here, i read a lot and i think this is the right place, if is not, really sorry. I read some stuff on the internet that say a contract was signed and in 20 March 2014 will have Spotify in Romanian, but i`m really confused...

  • Newbie
  • Hi guys, i hope i post right here, i read a lot and i think this is the right place, if is not, really sorry.   I read some stuff on the internet that say a contract was signed and in 20 Mar...
  • MattSuda
  • Spotify Star
  • 2770 Views
  • 3 replies
  • 9 likes
  • Unlimited
  • 2770 Views
  • 3 replies
  • 9 likes

Solved!!Superuser Contribution Spotify in Ukraine (Yet another attempt)

Okay, so let's do this again. I know this topic had been discussed here several times, but we must insist until it's finally done. Dear spotify, we really need your service here, and this is why. What do we have right now? - Thousands of people use S...

  • Casual Listener
  • Okay, so let's do this again. I know this topic had been discussed here several times, but we must insist until it's finally done.   Dear spotify, we really need your service here, and this is...
  • MattSuda
  • Spotify Star
  • 29012 Views
  • 24 replies
  • 204 likes
  • Other
  • 29012 Views
  • 24 replies
  • 204 likes

Solved!! Spotify in Ukraine

Hello! I have been waiting for the magic e-mail notifying launch in Ukraine for like a year or more. I would gladly use something else but Spotify is the best imo even though all the hype is long gone. Is there still hope or you already forgot about ...

  • Newbie
  • Hello! I have been waiting for the magic e-mail notifying launch in Ukraine for like a year or more. I would gladly use something else but Spotify is the best imo even though all the hype is l...
  • MattSuda
  • Spotify Star
  • 23883 Views
  • 70 replies
  • 106 likes
  • Account
  • 23883 Views
  • 70 replies
  • 106 likes

acces my daughter´s account in Family Plan

PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows My Question or IssueWe have a Family Premium Plan. We can´t access my daughter´s account for an online session. I can see my daughter in the...

  • Newbie
  • Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows   My Question or Issue We have a Family Premium Plan. We can´t acce...
  • user-removed
  • Not applicable
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to a specific artist

Hello. I have a problem. For some strange reason I can not hear the songs of the artist Lana Del Rey. I have tried to listen offline and over the internet. I also tried listening for the application for PC, Android and web play, nothing works.

  • Visitor
  • Hello. I have a problem. For some strange reason I can not hear the songs of the artist Lana Del Rey. I have tried to listen offline and over the internet. I also tried listening for the application ...
  • Eni
  • Moderator
  • 2709 Views
  • 12 replies
  • 7 likes
  • 2709 Views
  • 12 replies
  • 7 likes

Superuser Contribution Artists About tab broke, can't see Artists Most listened regions

PlanFreeCountryBangladeshDeviceDesktopOperating SystemWindows 10 My Question or Issue When I go to artists about or their profile page, I can't see listeners from regions! But I can do that from another account. Help me, please! This is a small yet i...

  • Casual Listener
  • Plan Free Country Bangladesh Device Desktop Operating System Windows 10   My Question or Issue   When I go to artists about or their profile page, I can't see listeners from regi...
  • saq1b
  • Casual Listener
  • 1131 Views
  • 2 replies
  • 0 likes
  • Account
  • 1131 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log back into Spotify

I logged out of Spotify and now I can't log back in... It's stuck on this screen:If I click try again it just goes back to the green Log-in button that brought me to this message in the first place. PlanFreeCountryUSAOperating SystemWindows 10

sumantsagar_0-1615667693190.png
  • Newbie
  • I logged out of Spotify and now I can't log back in... It's stuck on this screen: If I click try again it just goes back to the green Log-in button that brought me to this message in the first p...
  • Alex
  • Spotify Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not enable in my account

PlanPremium Duo CountryUruguay DeviceXiaomi A2 Lite Operating SystemAndroid 10 My Question or IssueLyrics option is not enable for my account. It's not an app problem, because other users logged in my phone and Lyrics were available for them. It's se...

  • Newbie
  • Plan Premium Duo   Country Uruguay   Device Xiaomi A2 Lite   Operating System Android 10   My Question or Issue Lyrics option is not enable for my account.  &nb...
  • Alex
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Account
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stopped getting email notifications and never got push notifications

For the past month I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc, on my email. I have the plan for a few months now, and there are no push notifications on my phone either: there nev...

  • Newbie
  • For the past month I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc, on my email. I have the plan for a few months now, and there...
  • Eni
  • Moderator
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Android Facebook login - Can't accept/deny cookies, screen too small

DeviceFiiO X7Operating SystemAndroid 5.1.1 My Question or IssueHi folks, It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too small to display the entire cookies popup. I can't scroll, unzoom, switch to...

  • Casual Listener
  • Device FiiO X7 Operating System Android 5.1.1   My Question or Issue Hi folks,   It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too...
  • Ch4p
  • Casual Listener
  • 2522 Views
  • 1 replies
  • 0 likes
  • Login
  • 2522 Views
  • 1 replies
  • 0 likes