I can’t log into my account and when I try with Kline it says “something went wrong try again”

[Ellie49]

Plan

Free/Premium

Country

England

Device

iPad

Operating System

IOS

My Question or Issue

How do I log in if it’s saying error?

[Eni]

Hey there @Ellie49, 

Thanks for reaching out about this and welcome to the Community. 

Would you mind trying with a different internet connection to see if that makes the difference?

On another note, we'd like to know if this happens across devices or only on a specific one. If this only happens on a specific device, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.

Let us know how it goes.