So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,,The username or email you provided is not associated with an active Spotify account.''
*community rock star edit - removed personal info*
Hey @29achi, thanks for reaching out to the Community!
Thanks for the screenshot, really helpful as I was able to see where you're getting the error message from exactly.
For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.
Have a nice day!
Thanks for getting back to us.
In this case, we'd recommend reaching out directly to our Support team on the link @Billy-J sent previously. They will be able to take a look at your account and help you with this.
Let us know how it goes 🙂
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