I didn't want a whole years subscription!

[Sophie672]

My names sophie, I've previously had Spotify premium on my iPad but cancelled last year as I was trying to save money. This year I'm in a better financial place and thought I'd start it up again. I opted to just subscribe again to monthly payments but when I checked my account I'd been charged £199 pounds! I don't understand this as it says it's for 12 months worth of subscription (which I didn't sign up for, I wanted monthly payments) and need to know if I can get a refund. I just want to pay monthly with an option of dropping the subscription again at any time in case I don't want it any more. 

I hope someone can help 😞 

[ErikG · Accepted solution]

Hi.

Please get in touch with Spotify via this contact form:
https://support.spotify.com/contact-spotify-support/
Their support team will be able to take a look at your issue and you'll hear from them shortly.