Incorrect login for web

[DoubleChristian]

I'm having a problem with the login on the web.

I have a premium account and when i login to the desktop app on my laptop all works fine. But when i try to login on spotify.com on the same laptop by using the same email and password, it gives me an alert that one of the two is incorrect.

Same goes for the development envoirement, i can't login.

Any tips for me?

Edit: I'm using an other account to post this.

[Luke · Accepted solution]

Hey @DoubleChristian,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608