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Linked an existing Spotify with Facebook with two different emails. Can't get into my main account!

Linked an existing Spotify with Facebook with two different emails. Can't get into my main account!

Hi,

 

I recently made a second spotify account and I linked it to my facebook. My facebook is already linked to my main spotify account and now when I try to log in to my main spotify account it overrides and sends me to my second one! Please help! 

Reply
1 Reply

Hey @ashleyhassett93 ! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to get that restored for you. When you linked your new account to Facebook, the login details for your old account will have been removed hence why you can't login to that account at the minute. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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