Logged out Randomly

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Logged out Randomly

catloverzonya
Casual Listener

Okay, so this started happening about a month ago, but multiple times each day my phone/computer starts playing some random album and then logs me out of my account. Something of note is that it is always the same album that is played before this happens. I do not think I am being hacked because when I come back in, my normal playlists remain unchanged.

 

Anyway, how do I get this to stop?

 

Plan:

Premium

 

Country:

USA

 

Device:

Macbook

 

Operating System

iOS 10

1 ACCEPTED SOLUTION

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Re: Logged out Randomly

Rock Star 15
Rock Star 15

Hey there @catloverzonya,

thanks for posting in the community !

 

The issue you're describing can be caused due to a taken over account.

Please check out this help page and follow all steps needed.

 

Let me know if you have further questions =)

OneByBooRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Highlighted
Solution!

Re: Logged out Randomly

Rock Star 15
Rock Star 15

Hey there @catloverzonya,

thanks for posting in the community !

 

The issue you're describing can be caused due to a taken over account.

Please check out this help page and follow all steps needed.

 

Let me know if you have further questions =)

OneByBooRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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