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Login issue - error code 3

Solved!

Login issue - error code 3

Hi guys, I can log in to my user account at spotify.com, but when I try to log in to the app on PC or Andorid, or using the web player, I'm getting error code 3: incorrect username or password.

 

I'm using FB to log in. When I want to reset password it says I need to change the password on FB. I change the PW on FB and still can't log in.

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Accepted Solutions
Marked as solution

Hey @Kuba_C

 

This issue has been fixed. Thank you for your patience while this was being fixed.

 

Enjoy the music!

 

https://twitter.com/SpotifyStatus/status/716173997550018560

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hey @Kuba_C

 

This issue has been fixed. Thank you for your patience while this was being fixed.

 

Enjoy the music!

 

https://twitter.com/SpotifyStatus/status/716173997550018560

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Mein Spotify-Konto scheint deaktiviert zu sein. Account über Facebook. Ich kann mich weder per Web
(Firefox und Chrome), noch per Desktopanwendeung und auch nicht über Android Smartphone und Tablet
anmelden. "Benutzername oder Kennwort ist ungültig" auf Android, "Benutzername oder Kennwort ist falsch
. (Fehlercode: 3) auf der Desktopanwendung. Kennwort zurücksetzen am Rechner funktioniert nicht. In der Android-App wird mitgeteilt, dass weder die
bei facebook registrierte E-Mail Adresse, noch die ID mit einem aktiven Spotify-Konto verbunden sind. Wie komme ich da wieder rein?

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