Lost downloads

[ts2019]

Plan - Premium

Country - UK

Device - iPhone 7

Operating System - iOS 12

My Question or Issue - Today I logged on to Spotify to see that I lost about 150 of my 'liked' songs, maybe a few months worth. These had been downloaded to my phone - I still have about 500 that have been downloaded, so I have just lost the last few months basically, and 8 random songs have been added. 

Is there any way I can see what I have previously downloaded as liked songs and download them again? 

Thanks

[Billy-J]

Hey @ts2019, thanks for reaching out to the Community!

I'm sorry to hear this. I'd recommend checking out this support article for more info and the next steps to take.

Have a great day 🙂

[ts2019]

I guess I can't get the downloads back then? Or see what has been deleted / access a historic version of my playlist?

[ts2019]

And thanks for your reply!

[Billy-J]

Hey @ts2019,

Yes you may be able to! The support article I provided give you an option to contact Customer Support (Step 2). They will take a look and see what is going on.

Hope this helps!