Lost password and email

kaio_beleza · 2017-04-27

Hello everyone, I've forgotten the password from my spotify account and a don't remeber the password of the email that i did submited on my register either, are there anyway that a can get my account back? I got premium account and I going crazy whitout my songs haha

MattSuda · 2017-04-27

Hey @kaio_beleza

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

kaio_beleza · 2017-04-27

THANKS BROW

Bittencourt · 2017-04-28

Fala @kaio_beleza, tudo certo?

Além do canal de contato que te passaram, vc pode também usar a página de ajuda pelo Facebook, que geralmente responde bem mais rápido!

https://www.facebook.com/SpotifyAjuda/

Tenta lá e me avisa, beleza?

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere