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MY ACCOUNT HAS BEEN HACKED

MY ACCOUNT HAS BEEN HACKED

hI ,

 

I currently use spotify with my husband , we have the family subscription and he noticed today he couldn't use it , he is the main account - today we noticed someone has changed the details , deleted my husbands email address and put their own and changed our password.

 

how do we get help???

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1 Reply

Hi there!

 

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

 

 

They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.

 


If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.

 

 

 

Cheers!



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