Help Wizard
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
Please see below the current ongoing issues which are under investigation.
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hi there!
I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.
If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
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