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Merge accounts

Merge accounts

Hi!

 

I have a two accounts on Spotify - on my first e-mail, I have my premium account with my playlist, etc. On my second e-mail, I was created in past, when I forgot, that I have a spotify account.

 

And here is my problem. My e-mail on my premium account is old, and I don´t use it, but I don´t change my e-mail, because on my second e-mail I have account too. 

 

Is it possible to merge my accounts? I will have my premium account on my prefer e-mail, not my old e-mail, which i don´t use. It will be win - win situation. What should I do?

 

Thank you so much, for your anwers. Monika.

 

Reply
1 Reply

Hi @Monicka_G

 

Thank you for reaching out here in the Community!

 

You can close the second account

(Note: Make sure it's Free, if not - cancel the subscription on that account first.):

  1. Log in to the Free account to close it here.
  2. Select Account help.
  3. Select I want to close my account.
  4. Continue through the steps.

Then you can change the email address on your Premium account:

  1. Log in to your account page.
  2. Click EDIT PROFILE.
  3. Under Email, enter your new email address.
  4. Confirm your password.
  5. Click SAVE PROFILE

Keep in mind that you won't be able to change the email address on your Spotify profile, if your account was created through Facebook. 

In this case I'd recommend contacting Customer Support and they can change the email address for you. 

You can find the contact form here

 

I hope it helps!

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