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Music gets paused

Romeemast
Newbie
Hi,

When i'm listening to spotify, the music keeps getting paused because someone else is using my account.
As far as I know, i'm the only one using the account.
I've tried to log out and change my password but that doesn't work.

Does anyone know what to do?
1 Reply

Nico
Community Legend

Hey @Romeemast! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Try this:

  1. Go to your account overview
  2. Scroll down
  3. Hit the 'Sign Out Everywhere' button

Screenshot_14.png

And be sure to check your offline devices, maybe some of them are blocking your account. ^^

 

Let us know if that helps, thanks! ^^

Peace

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