My account had beed merged with other users account

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My account had beed merged with other users account

abacustr
Visitor

Plan

Premium

Country

Turkey

Device

Macbook Pro, Nokia 8, Desktop)

Operating System

IOS, Android, Windows 10

 

My Question or Issue

My account had been merged with other users account (or hacked). Now my "Discover Weekly" is gone mad. All songs are Spanish and i hate all the songs.

2 Replies

Re: My account had beed merged with other users account

alexarcens
Visitor

Hello, 

 

I'm looking for help as well I have the exact same problem. 

I think my account has been hacked because I have someone listening to music (I saw it on the recent tab).

I reseted my passworld right after (yesterday). And today I was requested to change it again... 

Re: My account had beed merged with other users account

Moderator
Moderator

Hey @abacustr and @alexarcens,

 

If your account has been hacked in the past, be sure to delete any music that isn't yours. Then continue using your account you normally would and your Discovery Weekly will return to normal within a few weeks.

 

Hope it helps. Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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