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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553908 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131196 Views
74 replies
12 likes
HelloI would like to know how can I have more music in my weekly playlist curated by Spotify. 30 tracks is not enough
Hello I would like to know how can I have more music in my weekly playlist curated by Spotify. 30 tracks is not enough 🙂
Casual Listener
488 Views
2 replies
0 likes
Plan: PremiumCountry: UKDevice: iPhone XSOperating System: iOS 12 My Question or Issue I recently change my mobile device, and this has resulted in my profile name change to my Facebook alternative language name (in Russian, so quite different from t...
Plan: Premium Country: UK Device: iPhone XS Operating System: iOS 12 My Question or Issue I recently change my mobile device, and this has resulted in my prof...
Composer
347 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceOneplus 6T; Macbook ProOperating SystemAndroid Pie; MacOS 10.14.3 My Question or IssueI posted this in the Android section but did not get one response dissapointingly In December last year I used Spotify to search for Harry...
Plan Premium Country UK Device Oneplus 6T; Macbook Pro Operating System Android Pie; MacOS 10.14.3 My Question or Issue I posted this in the Android section but did not get one ...
Music Fan
450 Views
2 replies
0 likes
I tried to deinstall and newly install the App on iOS to get rid of the massive problem with the vanished discography of all artists.BUT, as i tried this, i noticed that i did NOT need to reenter my Account information, Login and Password at all!This...
I tried to deinstall and newly install the App on iOS to get rid of the massive problem with the vanished discography of all artists. BUT, as i tried this, i noticed that i did NOT need to reenter...
Roadie
2766 Views
2 replies
1 likes
Operating SystemWindows 10 My Question or IssueSpotify has great machine learning and all that stuff, but some features like Connect To Facebook work like they would in late 2000s. I disabled my Facebook account, Spotify removed the Facebook connecti...
Operating System Windows 10 My Question or Issue Spotify has great machine learning and all that stuff, but some features like Connect To Facebook work like they would in late 2000s. &nbs...
Roadie
786 Views
1 replies
0 likes
Hello! I am a premium family account holder who has used Spotify for years. About 2 months ago, random music started popping up on my playlists. I reset my passwords and the problem went away until today. Now, all of my playlists had been deleted (th...
Hello! I am a premium family account holder who has used Spotify for years. About 2 months ago, random music started popping up on my playlists. I reset my passwords and the problem went away until t...
Spotify Star
434 Views
1 replies
0 likes
My Question or IssueHi!We recently have the problem that we and our playlists can not be found on Spotify, neither on mobiles nor laptops - even if one types in our full name.We already checked the settings - all options are set correctly, so that pe...
My Question or Issue Hi! We recently have the problem that we and our playlists can not be found on Spotify, neither on mobiles nor laptops - even if one types in our full name. We already checked...
Spotify Star
757 Views
4 replies
0 likes
PlanPremiumCountryMexico Device(iPhone, Lenovo, iPad and PC)Operating System(iOS, Android, Windows 10) My Question or IssueCan I restore the playlists that were erased by mistake? Can you please inform me the procedure? Thanks.
Plan Premium Country Mexico Device (iPhone, Lenovo, iPad and PC) Operating System (iOS, Android, Windows 10) My Question or Issue Can I restore the playlists that were erased b...
Spotify Star
475 Views
1 replies
0 likes
My second account name is Lucifer but i forgot password and also i forgot my email adress that is connected to this account.I tried to get new password and system said that we send an email to recover password.I entered all of my email adresses which...
My second account name is Lucifer but i forgot password and also i forgot my email adress that is connected to this account.I tried to get new password and system said that we send an email t...
Casual Listener
948 Views
4 replies
0 likes
PlanFreeCountry MalaysiaDeviceSamsung A7(2017)Operating SystemAndroid Oreo My Question or IssueToday morning i have wake up to all my spotify has been log out. I check my email and found out someone has changed my email address. The email that i have...
Plan Free Country Malaysia Device Samsung A7(2017) Operating System Android Oreo My Question or Issue Today morning i have wake up to all my spotify has been log out. I check m...
Casual Listener
1223 Views
6 replies
0 likes
I need the customer service email, I have a problem with my old account. Please help me.
I need the customer service email, I have a problem with my old account. Please help me.
Composer
1184 Views
3 replies
0 likes
PlanPremiumCountryBEDeviceHUAWEI P20, huawei Mata 10Operating SystemAndroid My Question or IssueSome weeks ago I noticed my Spotify randomly changed trackes/playlist. To the worst possible hiphop the world has ever created.I loged on and used the "lo...
Plan Premium Country BE Device HUAWEI P20, huawei Mata 10 Operating System Android My Question or Issue Some weeks ago I noticed my Spotify randomly changed trackes/playlist....
Regular
767 Views
7 replies
1 likes
After I have reinstalled Spotify on my PC, it dont work on all my devices.When I try to login on my Smartphone, it seems to work but only for few seconds, then im back in the login.I have only 4 main E-mail Adresses and as I tried to change my passwo...
After I have reinstalled Spotify on my PC, it dont work on all my devices. When I try to login on my Smartphone, it seems to work but only for few seconds, then im back in the login. I have only 4 ...
Casual Listener
369 Views
2 replies
0 likes
Yesterday my spotify account was hacked. I had to create a new account to even make this post. I cannot reset my password because my email address was completely taken off that account and I am paying for family premium on that account. I have tried ...
Yesterday my spotify account was hacked. I had to create a new account to even make this post. I cannot reset my password because my email address was completely taken off that accou...
Spotify Star
699 Views
6 replies
0 likes
PlanFree CountryIndia Hello there,I am not able to find songs like linkin park and others too as well as not every songs are available from the other artists. Why is it so?
Plan Free Country India Hello there, I am not able to find songs like linkin park and others too as well as not every songs are available from the other artists. Why is it so? &...
Composer
559 Views
2 replies
0 likes
PlanPremiumCountryVietnamDevice(iPhone, Laptop)Operating System(iOS 11, Windows 10)My Question or IssueAfter downloaded Spotify for PC and logged in by email and password, my name (previously same as Facebook account's name) suddenly changed to devic...
Plan Premium Country Vietnam Device (iPhone, Laptop) Operating System (iOS 11, Windows 10) My Question or Issue After downloaded Spotify for PC and logged in by email and password, my name (...
Spotify Legend
1164 Views
2 replies
1 likes
PlanPremiumCountryTurkeyDeviceMacbook Pro, Nokia 8, Desktop)Operating SystemIOS, Android, Windows 10 My Question or IssueMy account had been merged with other users account (or hacked). Now my "Discover Weekly" is gone mad. All songs are Spanish and ...
Plan Premium Country Turkey Device Macbook Pro, Nokia 8, Desktop) Operating System IOS, Android, Windows 10 My Question or Issue My account had been merged with other users account (...
Spotify Legend
470 Views
2 replies
0 likes
I have used Spotifiy issue-free for the past three or so years. The other day when I went to log on my computer, and sign in, it said my username nor email were connected to an account. I then tried to reset my password, and it said there was no acco...
I have used Spotifiy issue-free for the past three or so years. The other day when I went to log on my computer, and sign in, it said my username nor email were connected to an account. I then tried ...
Spotify Legend
565 Views
3 replies
0 likes
someone stole my premium account, reactivated it, and then changed the email and password.I have no access to it what so ever. they have my card information. do they have ALL the card info or just the last 4 digits just to activate the account (which...
someone stole my premium account, reactivated it, and then changed the email and password. I have no access to it what so ever. they have my card information. do they have ALL the card info or just ...
Spotify Legend
609 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Samsung Galaxy s9, PC)Operating System(Android, Windows 10) My Question or IssueThis is not my premium account. My premium account has been randomly logged out. When I try to log in on my phone or my PC, it says ...
Plan Premium Country United States Device (Samsung Galaxy s9, PC) Operating System (Android, Windows 10) My Question or Issue This is not my premium account. My premium account has b...
Spotify Legend
510 Views
2 replies
0 likes
