My spotify got hacked, i did send in an report of it, but never got any response back!

[Felsin]

Hey. My spotify account was hacked for a while ago, i sent in a ticket the day i found it out, but never got an response back.
I have all of the receipts and can provide any info.
The username: Felsin

Contact me on email: <snip>@hotmail.com

Hate that you guys have used 2 months to answer me.

[Snip-Email(Privacy)-Peter]

[Josh]

Hello!

Did you respond to the automatic reply,
If you received one? (Even if it was a no-reply).

[Peter__]

Just going to hide that email address from your post for privacy. 

If you could reply to the automated email as @Josh mentioned above and let us know your case number we can get that escalated for you. 

[Felsin]

# 00997147
thats the case number

[Sam]

@Felsin Thanks for this. I've passed it onto the relevant team to take a look at.

[Felsin]

So when will i get to know what will happen?

[Peter__]

The team will reach out to you via email as soon as they can.