Need a refund

[Leahmeows]

I was looking at the student discount, then I added my debit card and everything but didn't submit anything because it asked for my documentation which I didn't have on my phone, so when I checked my back account Spotify had already charged me and I never submitted anything so I don't have premium either way. I just got taken away my money for no reason.

[OviiiOne]

Hello @Leahmeows, welcome to the Spotify Community!

How much has been taken?

Spotify can do a "test charge" to see if the card is valid, it'll be refunded to you automatically.

[Leahmeows]

$4.99 was taken out. I need my refund!

[user-removed]

Hi @Leahmeows,

You can always keep track of your account status here. If the payment shows as pending/pre-auth on your bank statement, maybe this link would help.

In case you need further help, the Support team can be reached either via the Contact form or send a tweet to @SpotifyCares.

Cheers!

[Leahmeows]

It doesn't say pending. My bank account shows its already been charged

[Leahmeows]

I need help!!!

[OviiiOne]

I recommend you to do what @user-removed suggested, contact Spotify via their contact form.