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! i already got this fixed, if you have the same problem check the comments maybe the replied could help !
Ever since Spotify had a new update I've been getting this problem. As said in the title, I have no internet connection detected, and i appear to be offline. The web player seems to work fine, but the application isn't working.
Plan
Premium
Device
Desktop Computer
Operating System
Windows 10
Hello @pyannydebil ,
Welcome to Spotify Community and thanks for reaching out here!
Could you share with me the current Spotify version which you are using? Also, did you tried to completely close Spotify and try to open Spotify as an Administrator permission?
If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.
Best Regards,
DarkStern
Yes, I've tried. The version is 1.1.18.611.g9cc9bdc9
I have the same problem
Hello,
I got help from Spotify saying I had to download Spotify from the Microsoft store, which actually worked, i also troubleshoot my internet wich really helped too
I have the exact same problem, everything was working fine until the update. Nothing else has changed. I'm running windows 7, so getting app from the store is not a choice. I've tried all the other suggested remedies to no avail. I've been a premium user for some time (not that it should matter).
Hey there @Ricardo27,
Thanks for reaching out!
Try:
If both don't fix it for you, let us know your Spotify version.
Keep us posted!
If you're having this issue on the windows desktop version it's worth checking the proxy settings are set to "No Proxy"
If it isn't from the proxy settings try see if the firewall is blocking the app. Spotify should have at least outgoing access to internet connection.
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