No longer subscribed

[Martinboyce]

I have subscribed for a long period of time. Suddenly now I am a free user and cannot get a subscribed service yet still paying for one. I will stop this shortly unless this is fixed.

I've left messages but no response! PLEASE HELP!!!!

[gnovella16]

Hey there! 

You can let our Accounts team know about this so they can take a closer look. Just head over to  https://www.spotify.com/about-us/contact/contact-spotify-account or give us a shout on Twitter @SpotifyCares. Let us know how it goes.

Keep on rocking 🙂 

[Martinboyce]

Hi,

I still haven't received a response and I do want this sorted out pl.

What do you now advise?

Regards

[user-removed]

Having the same problem