Help Wizard

Step 1


O cannot pay premium

O cannot pay premium

Pleaseee… I am just trying pay a premium version, but in all situations it refuse my credit card or even another way to pay it.


could you help me?




1 Reply

Hey @5502098461682060, thanks for reaching out to the Community!


Could you try processing payment using a different browser or private window? If that doesn't work, can you try following these steps?


If you're still having trouble, send me a screenshot of the error message you're getting and I'll take a look. Make sure to hide sensitive info when posting to the Community. 


Keep me posted!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts