O cannot pay premium

[5502098461682060]

Pleaseee… I am just trying pay a premium version, but in all situations it refuse my credit card or even another way to pay it.

could you help me?

tks

matheus 

[Billy-J]

Hey @5502098461682060, thanks for reaching out to the Community!

Could you try processing payment using a different browser or private window? If that doesn't work, can you try following these steps?

If you're still having trouble, send me a screenshot of the error message you're getting and I'll take a look. Make sure to hide sensitive info when posting to the Community. 

Keep me posted!