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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9160 Views
  • 2 replies
  • 9 likes
  • Security
  • 9160 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483290 Views
  • 979 replies
  • 111 likes
  • Account
  • 483290 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211249 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211249 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121096 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121096 Views
  • 72 replies
  • 12 likes

Superuser Contribution Unable to connect Facebook with my Spotify Account

Plan PremiumCountryGermany DeviceYoga 260 Lenovo Operating SystemWin10 My Question or IssueMy Facebook account is up and running.Spotify Account aswell. I linked other apps to my facebook account, just the other day. With spotify it doesn't work. It ...

  • Regular
  • Plan   Premium Country Germany   Device Yoga 260 Lenovo   Operating System Win10   My Question or Issue My Facebook account is up and running. Spotify Account aswell...
  • MihailY
  • Moderator
  • 453 Views
  • 1 replies
  • 0 likes
  • Login
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Features of Premium on my Free Account

PlanFreeDeviceSamsung Galaxy S22+ My Question or IssueI am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything says my current plan is Spotify Free but I can skip and unlimited amou...

  • Visitor
  • Plan Free Device Samsung Galaxy S22+   My Question or Issue I am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything sa...
  • Vasil
  • Moderator
  • 454 Views
  • 1 replies
  • 0 likes
  • Free
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account overview page is missing plan information

Single premium plan, iPhone and PC app; all paid up, too. I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the Spotify site. These things do show up on my phone, but no way...

  • Casual Listener
  • Single premium plan, iPhone and PC app; all paid up, too.   I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the S...
  • Elena
  • Moderator
  • 803 Views
  • 3 replies
  • 1 likes
  • Account
  • 803 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to login on iPad

I have recently upgraded to iPad 6th generation running iOS 12.4. I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac.I have re-started my iPad, reinstalled the app, tried to log in using my user...

  • Casual Listener
  • I have recently upgraded to iPad 6th generation running iOS 12.4.  I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac. I have re-started ...
  • Lyubka
  • Moderator
  • 16198 Views
  • 14 replies
  • 1 likes
  • Login
  • 16198 Views
  • 14 replies
  • 1 likes

Superuser Contribution Profile Picture

I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is it not going away

  • Casual Listener
  • I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is...
  • Yordan
  • Moderator
  • 627 Views
  • 5 replies
  • 0 likes
  • Account
  • 627 Views
  • 5 replies
  • 0 likes

Solved!! Prepay options for Duo Premium in Spain (ES)

PlanFree (Duo Premium soon, hopefully)CountrySpain (ES)DeviceOnePlus 5TOperating SystemAndroid My Question or IssueIs it possible to prepay a Duo Premium subscription for 12 months in Spain? Me and my friend are eager to start the Premium road so we ...

  • Casual Listener
  •   Plan Free (Duo Premium soon, hopefully) Country Spain (ES) Device OnePlus 5T Operating System Android   My Question or Issue Is it possible to prepay a Duo Premium subscription...
  • NavaSato
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 463 Views
  • 2 replies
  • 0 likes

Spotify For Artists - Looks like you don't have enough listening data.

I have done 100,000+ streams this year but i get this error code. Any help? there's definitely enough listening data.

  • Newbie
  • I have done 100,000+ streams this year but i get this error code.  Any help? there's definitely enough listening data.
  • Maxim
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

Bu e posta adresi zaten bir hesaba bağlı

I deleted my account, it's been 7 days, my profile seems to exist.   

  • Newbie
  • I deleted my account, it's been 7 days, my profile seems to exist.      
  • Jose_M
  • Spotify Star
  • 691 Views
  • 1 replies
  • 0 likes
  • Account
  • 691 Views
  • 1 replies
  • 0 likes

Do I lose my listening history after I renewed my subscription

PlanPremium (Family)CountryUS DeviceiPhone 13 ProOperating SystemiOS16 My Question or IssueA month ago, the credit card linked to our family subscription expired so was my premium status, after a couple of days my premium account was renewed and all ...

  • Newbie
  • Plan Premium (Family) Country US   Device iPhone 13 Pro Operating System iOS16   My Question or Issue A month ago, the credit card linked to our family subscription expired so wa...
  • Jose_M
  • Spotify Star
  • 941 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 941 Views
  • 1 replies
  • 0 likes

Can't log in

I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop.PlanPremiumCountryCanadaOperating SystemiOS My Que...

  • Visitor
  • I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop...
  • Jose_M
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Login
  • 278 Views
  • 1 replies
  • 0 likes

Taking money

Spotify are taking money from my phone account and I haven’t authorised this . Tried to contact them by email but no response and another payment taken . I don’t even have an account so this is fraud PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • Spotify are taking money from my phone account and I haven’t authorised this . Tried to contact them by email but no response and another payment taken . I don’t even have an account so this is fraud...
  • Jose_M
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Account hacked?

HiMy Question or Issue:Can it be that my account is hacked. I can not change the password and my account name is ncjuli4rwiygy1qt2dimcdbsr. My e-mail for login is **bleep**Where are my credit card details in your systemThanks and best regardsPatrick

  • Newbie
  • Hi My Question or Issue: Can it be that my account is hacked. I can not change the password and my account name is ncjuli4rwiygy1qt2dimcdbsr. My e-mail for login is **bleep** Where are my cre...
  • Jose_M
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
  • 242 Views
  • 1 replies
  • 0 likes

Spotify remove my accout

Hello everyone! Spotify removes my account. Please help me to bring back my account thank you!

  • Visitor
  • Hello everyone! Spotify removes my account. Please help me to bring back my account thank you!  
  • Jose_M
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Free
  • 237 Views
  • 1 replies
  • 0 likes

Change bank account

Would like to change the bank account details for my current subscription keeping the content I already have.Can’t find contact details to do so.Thanks PlanFree/PremiumCountryDifferent countries Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 201...

  • Visitor
  • Would like to change the bank account details for my current subscription keeping the content I already have. Can’t find contact details to do so. Thanks  Plan Free/Premium Country Differe...
  • Jose_M
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de suscripción de Premium a Family

Hola! He leído las clausulas de la web al respecto pero no me ha quedado claro. Actualmente tengo contratado el Premium y quiero hacerme el Spotify Family. La cuestión es que he pagado el día 17 de oct. el Premium y no me gustaría esperar hasta el 16...

  • Casual Listener
  • Hola! He leído las clausulas de la web al respecto pero no me ha quedado claro. Actualmente tengo contratado el Premium y quiero hacerme el Spotify Family. La cuestión es que he pagado el día 17 de o...
  • Alex
  • Spotify Legend
  • 10505 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 10505 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into spotify after deleting facebook.

PlanPremiumCountry NorwayDeviceComputerOperating SystemWindows 10)My Question or Issue I've recently deleted my facebook. This seems to be stopping me from accessing my spotify premium account.I have tried resetting my passord, and all username and p...

  • Newbie
  • Plan Premium Country  Norway Device Computer Operating System Windows 10) My Question or Issue  I've recently deleted my facebook. This seems to be stopping me from accessing my sp...
  • Alex
  • Spotify Legend
  • 26776 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 26776 Views
  • 6 replies
  • 0 likes

Kids profile

Hi, i am wondering if there is way to have a separate kids profile on my account where by I can activate for when I play music for my children. As currently since I use the my account to play kids music I keep getting suggestions along this music str...

  • Visitor
  • Hi,  i am wondering if there is way to have a separate  kids profile on my account where by I can activate for when I play music for my children.  As currently since I use the my acc...
  • AdamDamon
  • Spotify Star
  • 1977 Views
  • 1 replies
  • 0 likes
  • 1977 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se hicieron dos cargos a mi tarjeta y no me autorizo pagar premium estudiante

iPhone 11 Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y se hicieron dos cargos cada uno de $20 pesos no me autorizo y ...

  • Visitor
  • iPhone 11  Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y ...
  • Lyubka
  • Moderator
  • 494 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop keeps adding the same random song to all listening activity

Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listening to - my library, podcasts or as this morning an album. This mornin...

  • Newbie
  • Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini   I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listen...
  • Lyubka
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • Premium
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Cannot find my profile in Spotify for Artists

PlanPremiumCountryUK My Question or Issue Setting up Spotify for Artists seems rather confusing, I have setup my Distrokid account and uploaded a rudimentary track but set it for release next May as I'm not read to properly release yet. I cannot find...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue   Setting up Spotify for Artists seems rather confusing, I have setup my Distrokid account and uploaded a rudimentary track but set it ...
  • medicineman25
  • Casual Listener
  • 2550 Views
  • 1 replies
  • 0 likes
  • Account
  • 2550 Views
  • 1 replies
  • 0 likes