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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290047 Views

529 replies

34 likes

Account
Free
  • 290047 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13653 Views

6 replies

11 likes

Security
  • 13653 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540824 Views

990 replies

114 likes

Account
  • 540824 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129630 Views

74 replies

12 likes

Account
Login
Premium
  • 129630 Views
  • 74 replies
  • 12 likes

Can't change the country

PlanFreeCountryGeorgiaDeviceHonor MagicBookOperating SystemWindows 10 My Question or IssueI travel a lot lately, and every time I change the country I have to change it in Spotify. Often it does not allow me to choose the one I am in currently. Espec...

Newbie

Plan Free Country Georgia Device Honor MagicBook Operating System Windows 10   My Question or Issue I travel a lot lately, and every time I change the country I have to change it in Sp...

Jose_M

Spotify Star

226 Views

1 replies

0 likes

Account
  • 226 Views
  • 1 replies
  • 0 likes

Como que eu faço pra recuperar uma conta perdida?

Eu tirei minha conta da Spotify no PS, agora eu não tenho como voltar, já que eu esqueci minha senha e o E-mail não sei tbm

Visitor

Eu tirei minha conta da Spotify no PS, agora eu não tenho como voltar, já que eu esqueci minha senha e o E-mail não sei tbm

Jose_M

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Não consigo fazer o download das músicas para escutar offline

Não consigo fazer o download das músicas para escutar offline mesmo pagando o spotify premium. Já desconectei todos os dispositivos, mudei a senha, removi todos os apps vinculados. e continua dando esse erro.

Casual Listener

Não consigo fazer o download das músicas para escutar offline mesmo pagando o spotify premium. Já desconectei todos os dispositivos, mudei a senha, removi todos os apps vinculados. e continua dando e...

Jose_M

Spotify Star

410 Views

3 replies

0 likes

  • 410 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: My Apple ID won't link to my spotify account

This didn’t work for me. I logged in using my email as your instructions said. It is the same as my Apple ID. And I did not get asked to connect. It only gave me a pop up asking if I wanted Spotify on my watch. I only downloaded the Spotify app today...

Visitor

This didn’t work for me.  I logged in using my email as your instructions said.  It is the same as my Apple ID.  And I did not get asked to connect.  It only gave me a pop up aski...

Lyubka

Moderator

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

I got logged out of my account and when I try to login it either tells me that my username wasn't found or email and password do not match even though I am certain I'm using the correct one(s). I do not have access to the email that is connected to t...

Newbie

I got logged out of my account and when I try to login it either tells me that my username wasn't found or email and password do not match even though I am certain I'm using the correct one(s). I do ...

Joan

Moderator

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Duo Premium not working offline abroad

PlanDuo premiumCountryCarribbeanDeviceMotorola Moto g50Operating SystemAndroid My Question or IssueI'm in the UK and I pay for Spotify Duo Premium for me and my father who normally lives here too. He's currently on a once in a lifetime cruise around ...

Casual Listener

Plan Duo premium Country Carribbean Device Motorola Moto g50 Operating System Android   My Question or Issue I'm in the UK and I pay for Spotify Duo Premium for me and my father who no...

Maxim

Spotify Star

747 Views

3 replies

0 likes

Other
Premium
  • 747 Views
  • 3 replies
  • 0 likes

collaborators not appearing

I made a collaborative playlist for me and a bunch of friends, worked fine for the first 1-2 people that joined, but after another one of my friends joined, the songs they added did not list their account. On my phone, the slot that would show their ...

Casual Listener

I made a collaborative playlist for me and a bunch of friends, worked fine for the first 1-2 people that joined, but after another one of my friends joined, the songs they added did not list their ac...

Jose_M

Spotify Star

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

My username changed too 31ojqmsa7sxdersi6d3kgob62s6u and my pfp is gone.

For some reason today I just noticed that my username was 31ojqmsa7sxdersi6d3kgob62s6u and I had lost my pfp.

Visitor

For some reason today I just noticed that my username was 31ojqmsa7sxdersi6d3kgob62s6u and I had lost my pfp.

Jose_M

Spotify Star

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Spotify incorrectly identified my country

I moved from Kazakhstan to Northern Cyprus(Turkish Republic of Northern Cyprus), where the currency is Turkish Lira, but Spotify defined my region as Cyprus (Southern Cyprus), where the currency is Euro.Other apps and websites identify my country as ...

Visitor

I moved from Kazakhstan to Northern Cyprus(Turkish Republic of Northern Cyprus), where the currency is Turkish Lira, but Spotify defined my region as Cyprus (Southern Cyprus), where the currency is E...

Jose_M

Spotify Star

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Cambie mi número de teléfono, ahora no puedo iniciar sesión ni dar de baja

Pongo el número con el que hice la cuenta pero me dice que enviara un código,no lo puedo recibir porque ya no tengo ese número.. no puedo iniciar sesión ni dar de baja..y se me sigue cobrando hace meses

Visitor

Pongo el número con el que hice la cuenta pero me dice que enviara un código,no lo puedo recibir porque ya no tengo ese número.. no puedo iniciar sesión ni dar de baja..y se me sigue cobrando hace m...

Jose_M

Spotify Star

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Hello! The app doesn't recognize my account as premium and i cannot run it.

I have a Mac Book Pro 2011 running Macos 10.8.5 due to the programs i use for work and last friday it was everything OK till the afternoon, when the app didn't recognize my profile as premium anymore and runs an error message 409: the app only works ...

Visitor

I have a Mac Book Pro 2011 running Macos 10.8.5 due to the programs i use for work and last friday it was everything OK till the afternoon, when the app didn't recognize my profile as premium anymore...

Jose_M

Spotify Star

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estoy pagando 2 cuentas y solo tengo una.

mi cuenta es premium pero tambien se debita otro monto. Necesito dar de baja el débito que no pertenece a MI cuenta.

Visitor

mi cuenta es premium pero tambien se debita otro monto. Necesito dar de baja el débito que no pertenece a MI cuenta.

Lyubka

Moderator

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant log in my second spotify duo account

PlanPremium DuoCountryTürkiyeDevice( i Phone 11, Acer swift 3)Operating System(i OS 16, Windows 10)hi , My Friend and I live in same house and My friend is Plan manager, and she logged in both of her phone and laptop, but I cannot open my account on ...

Visitor

Plan Premium Duo Country Türkiye Device ( i Phone 11, Acer swift 3) Operating System (i OS 16, Windows 10) hi , My Friend and I live in same house and My friend is Plan manager, and...

Lyubka

Moderator

2140 Views

1 replies

0 likes

Account
  • 2140 Views
  • 1 replies
  • 0 likes

How can I switch from one duo premium to another?

I was on a duo plan with my son. I want to switch to a duo plan with my husband. His invitation is not letting me do that.

Visitor

I was on a duo plan with my son. I want to switch to a duo plan with my husband. His invitation is not letting me do that.

Maxim

Spotify Star

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

I don't know my password and my email got deleted.

I'm trying to log into my Spotify account on my Xbox and my email got banned and I don't remember my password and when I press password reset it tells me to use the email I signed up with which I don't have access to.

Visitor

I'm trying to log into my Spotify account on my Xbox and my email got banned and I don't remember my password and when I press password reset it tells me to use the email I signed up with which I don...

Billy-J

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Can no longer stream spotify from pc to ios? "premium required"

For some reason im not able to sync/play music from spotify on pc to mobile, mobile to pc works fine. is says i require "spotify premium" to use ios as well as ios being on a different network supposedly.PlanFree (never used premium)Country Device(Ip...

Visitor

For some reason im not able to sync/play music from spotify on pc to mobile, mobile to pc works fine. is says i require "spotify premium" to use ios as well as ios being on a different network suppos...

Billy-J

Spotify Star

309 Views

1 replies

0 likes

Account
Free
Other
  • 309 Views
  • 1 replies
  • 0 likes