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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1819 Views
  • 0 replies
  • 8 likes
  • Security
  • 1819 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448571 Views
  • 970 replies
  • 108 likes
  • Account
  • 448571 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199597 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199597 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108678 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108678 Views
  • 72 replies
  • 11 likes

Still being charged despite deleting account

Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been charged again. The last Spotify payment was 3rd June,...

  • Visitor
  • Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been ch...
  • Maxim
  • Spotify Star
  • 682 Views
  • 1 replies
  • 0 likes
  • Account
  • 682 Views
  • 1 replies
  • 0 likes

Account - Change Plan

Hi there - I am currently part of a family plan but will be leaving that family plan to start a new family plan with someone else. How do I do this without having to delete my current account/info?

  • Visitor
  • Hi there - I am currently part of a family plan but will be leaving that family plan to start a new family plan with someone else. How do I do this without having to delete my current account/info?&n...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! My artist page don't show in my provider (I deleted all songs of my page)

When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page.

  • Newbie
  • When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page. ...
  • Maxim
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Get second account for same email

Hi, I would like to know how to buy second premium account for same email address I am using? I do not use FB. /mika

  • Casual Listener
  • Hi,   I would like to know how to buy second premium account for same email address I am using? I do not use FB.   /mika
  • crankycharisma
  • Visitor
  • 42642 Views
  • 5 replies
  • 0 likes
  • 42642 Views
  • 5 replies
  • 0 likes

Emails in Wrong Language

I recently spent some time in Sweden but am currently the usa. Now when I get email updates from Spotify they are in Swedish. How do I fix this? As an example I recently got an email titled "The River med Son Little finns nu på Spotify!".

  • Music Fan
  • I recently spent some time in Sweden but am currently the usa. Now when I get email updates from Spotify they are in Swedish. How do I fix this?   As an example I recently got an email titled ...
  • budanap
  • Visitor
  • 4843 Views
  • 12 replies
  • 0 likes
  • Other
  • 4843 Views
  • 12 replies
  • 0 likes

Won’t let me sign into old account

PlanFree/PremiumCountryUsDeviceiPhone 13Operating System(iOS 15 I tried sending into my old account via login without password and I looked up my old username on a friends device and that’s what I typed in. It’s saying that there is no account with t...

  • Casual Listener
  •   Plan Free/Premium Country Us Device iPhone 13 Operating System (iOS 15   I tried sending into my old account via login without password and I looked up my old username on a frie...
  • Luan
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • Account
  • 295 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Two Months Free" False advertising?

Hey, So i a advert on spotify claims that "We are giving two months free to everyone who upgrades before december 31st" YET On the upgrade page it states "Users who have subscribed to the Premium or Unlimited service or who have taken a trial are ine...

  • Music Fan
  • Hey,  So i a advert on spotify claims that "We are giving two months free to everyone who upgrades before december 31st"    YET    On the upgrade page it stat...
  • OscarDC
  • Moderator
  • 1244 Views
  • 8 replies
  • 12 likes
  • 1244 Views
  • 8 replies
  • 12 likes

Solved!!Superuser Contribution unable to see a followed friends profile

PlanPremiumCountryUSDeviceiphone XR/ipadOperating SystemIOS 15.5 My Question or IssueAs of yesterday, i am completely unable to view the profile/playlists or interact with someone i was previously friends with. They’ve sent direct links of playlists,...

  • Newbie
  • Plan Premium Country US Device iphone XR/ipad Operating System IOS 15.5   My Question or Issue As of yesterday, i am completely unable to view the profile/playlists or interact with so...
  • Eni
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! Problema na renovação do pagamento

Pessoal, estou recebendo a seguinte mensagem ao tentar renovar o pagamento do Spotify: Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente de novo ou escolha outra forma de pagamento. O que p...

  • Casual Listener
  • Pessoal, estou recebendo a seguinte mensagem ao tentar renovar o pagamento do Spotify: Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente d...
  • Bittencourt
  • Spotify Star
  • 1375 Views
  • 7 replies
  • 0 likes
  • 1375 Views
  • 7 replies
  • 0 likes

Superuser Contribution Change login from Facebook to AppleId

I currently log in into spotify using my facebook account credentials.I want to start using my Apple credentials on login but can't do that (I think because spotify account is related to the facebook account)Anyone knows how to change that? Thanks.Se...

  • Visitor
  • I currently log in into spotify using my facebook account credentials. I want to start using my Apple credentials on login but can't do that (I think because spotify account is related to the facebo...
  • OscarDC
  • Moderator
  • 5737 Views
  • 7 replies
  • 1 likes
  • Account
    Login
  • 5737 Views
  • 7 replies
  • 1 likes

Superuser Contribution Land en betaling wijzigen

Ik ben mijn account gestart afgelopen jaar in Nederland, ik ben nu voorgoed terug naar Spanje. Nu wil ik mijn manier van betaling wijzigen van mijn nederlandse naar spaanse bankpas. Ik krijg dan te horen dat ik het land moet wijzigen, alleen kan ik m...

  • Newbie
  • Ik ben mijn account gestart afgelopen jaar in Nederland, ik ben nu voorgoed terug naar Spanje. Nu wil ik mijn manier van betaling wijzigen van mijn nederlandse naar spaanse bankpas. Ik krijg dan te h...
  • somemusicjunky
  • Visitor
  • 3164 Views
  • 2 replies
  • 0 likes
  • Account
  • 3164 Views
  • 2 replies
  • 0 likes

Solved!! Strange account and playlists

My song Vicious Parallel had been added on a bot playlist without my consent the profile is "WAVR.AI" I would like to report this account that look like fake promo and it's ruining my stats. Please help !

  • Casual Listener
  • My song Vicious Parallel had been added on a bot playlist without my consent the profile is "WAVR.AI" I would like to report this account that look like fake promo and it's ruining my stats. Please h...
  • Enzil1
  • Casual Listener
  • 5428 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
    Subscription
  • 5428 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't received a pin code from smart

Hi spotify. I have trying a premium subscription from your application but I can't received your pin code. Its been for weeks trying to your subscription. My number 09186325647. I already tried to contact the smart about this but they said that they'...

  • Newbie
  • Hi spotify. I have trying a premium subscription from your application but I can't received your pin code. Its been for weeks trying to your subscription. My number 09186325647. I already tried to co...
  • oreomcflurry
  • Casual Listener
  • 5721 Views
  • 5 replies
  • 0 likes
  • 5721 Views
  • 5 replies
  • 0 likes

Check who has access to my account

while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify.It was a permissons page like I've seen with Google or Facebook where it said the service I was trying to use ...

  • Regular
  • ...acebook where it said the service I was trying to use could have access to my Public and Private Playlists.   Where in my account settings page can I check to see what 'services' I have given p...
  • 14818
  • Casual Listener
  • 12353 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 12353 Views
  • 5 replies
  • 0 likes

Solved!! is this email scam

I’m scared i’ll be hacked even though most passwords are changed. Hey ______, Thanks for getting in touch. We understand that you wish to obtain your entire streaming history and we'd be more than happy to lend a helping hand. We've checked backstage...

  • Casual Listener
  • I’m scared i’ll be hacked even though most passwords are changed.   Hey ______,   Thanks for getting in touch. We understand that you wish to obtain your entire streaming history and we...
  • KendricK__
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Need held to disable old account on app

My husband purchased a family account. I had an old one but when my debit card was stolen charges wouldn’t go through. So now I can’t log into the new account on the app because a red banner shows up saying something is wrong with my payment. When I ...

  • Visitor
  • My husband purchased a family account. I had an old one but when my debit card was stolen charges wouldn’t go through. So now I can’t log into the new account on the app because a red banner shows up...
  • Luan
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Hello I have a spotify account and can't open a playlist of a friend. Help?

I saw a cool playlist on IG and looked instantly on Spotify to add it onto my fav playlist. When I go to the profile, it doesn't show the playlists. Only thing I can see are followers. When I type it into the search header it also doesnt seem to find...

  • Visitor
  • I saw a cool playlist on IG and looked instantly on Spotify to add it onto my fav playlist. When I go to the profile, it doesn't show the playlists. Only thing I can see are followers. When I type it...
  • Maxim
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

can't activate wife's account for Duo Premium

After we moved to Cyprus I re-activated account; changed address to Cyprus; when I want to activate wife's account with same address I'm told that we live at different addresses

  • Visitor
  • After we moved to Cyprus I re-activated account; changed address to Cyprus; when I want to activate wife's account with same address I'm told that we live at different addresses
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline, can't sign back in

PlanFree/PremiumCountryUKDeviceHuawei p20Operating System My Question or Issue My account was in offline mode and my account got signed out. Now I can't sign back in because a message keeps popping up saying that I'm offline and that I need to go onl...

  • Newbie
  • Plan Free/Premium Country UK Device Huawei p20 Operating System     My Question or Issue   My account was in offline mode and my account got signed out. Now I can't sign bac...
  • FIXITNOW1
  • Visitor
  • 1181 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Other
  • 1181 Views
  • 5 replies
  • 1 likes

If I cancel my subscription can I still listen to downloaded music

I only use Spotify for the kids music, if I cancel my subscription can I still play the already down loaded music

  • Visitor
  • I only use Spotify for the kids music, if I cancel my subscription can I still play the already down loaded music
  • Luan
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes