Online/Offline

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Online/Offline

Lucy141
Casual Listener

I'm online (sitting next to the wifi-box and other applications work), but spotify says I'm offline, which means I can't listen to new music at all. Pretty annoying. What shoul I do?

 

3 Replies
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Re: Online/Offline

Rock Star 22
Rock Star 22

Hey @Lucy141, welcome to the community.

 

Hope your doing great! 

 

Sorry to hear your having issues listening to music, but no worries - I’ll be happy to help. 

 

If you are using Spotify on mobile, please go ahead and follow these steps: 

 

Library > Settings Icon > Playback > Turn off offline mode. If you don’t see these, or if it’s already off, let me know 🙂

 

I’ll be awaiting your reply🙂

/B 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Online/Offline

Lucy141
Casual Listener

Thanks a lot 🙂 it worked


@Billy-J  schrieb:

Hey @Lucy141, welcome to the community.

 

Hope your doing great! 

 

Sorry to hear your having issues listening to music, but no worries - I’ll be happy to help. 

 

If you are using Spotify on mobile, please go ahead and follow these steps: 

 

Library > Settings Icon > Playback > Turn off offline mode. If you don’t see these, or if it’s already off, let me know.

 

I'll be awaiting your reply😊

/B





 

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Re: Online/Offline

Rock Star 22
Rock Star 22

@Lucy141 -

 

Awesome! I’m glad to hear everything worked out 🙂

 

/B

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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