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Payed for Student Discount but still free

Payed for Student Discount but still free

What should I do I payed for student discount because obviously I'm a student then my subscription is still free!
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10 Replies

Hello @gann_duran,


Can you please check this page and let me know your subscription status there?

My subscription there is like what I asking it still free

If you were charged,  you should have email receipt from Spotify. Be sure you are signing in with the username on that receipt.

 

If you don't have such receipt, that means something went wrong with your student discount. Please note that student discount is available only for user in the  United States, the United Kingdom and Germany

I dint get a email receipt but when I opened my credit card spotify deducted the fee..

Same here no email receipt but was still charged

I got my payment back just now. You just wait for 2-3 days

Did you ask for a refund or did you just get the email receipt because it's been doing the same thing with me I signed up I got charged but it still says im on the free

They charged me twice for premium with a student discount and I'm still as free

You didn't have to do anything? They just gave you your money back without reporting it anywhere?

Yeah I have the same problem. I have a pending charge on my card but I'm still on free. I just want my money back wtf

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