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My spotify account was cancled at the beggining at january becuase the card being used was cancelled. When I went to set up a new subscribtion with the new replacment card it didnt work. I tried a few hours later and still didnt work. I tried a week Later and still didnt work. So my sister canccled her subscribtion and tried the card with her account and it didnt work. We tried with a new card different bank even and it didnt work. and we used a debit card and it didnt work. we tried with my other sisters account who just created the account and it didint work also. Nothings working.
It's the same kind of card I've had before that worked... VISA card...
It just doesn't want to take the information, it says it doesnt work.. Not why or anything, just that it doesnt work.
Card is working fine, have used it instores and online...
Spotify is only place that it doesnt work at.
I'm having the same problem. The link in the post above doesn't work for me and I'm not getting a reply from @SpotifyCares.
Same here... like Comon help us, I want my premium!! IT'S MY BDAY GDMNMIT! :<
Like please... Can't I just get a number to someone in sweden, to talk about this ?! I mean comon.. I been trying to find a number! B UT NO NUMBERS IS EVER FOUND! EVER!!! :<.. And.. It's my bday, I deserve some good tunes tonight!! 😛 *sorrynotsorry*
Check out my backstage interview
My apologies-- I believe I misspoke. I can't seem to find the address either. This link, though, should help you contact the company support.
https://support.spotify.com/contact-spotify-support/
Check out my backstage interview
Check out my backstage interview
Check out my backstage interview
Check out my backstage interview
None of these solutions workedd, and I have tried a 3 Visas and A wells Fargo Card.
I have been getting an error too and I can't link my card to spotify. My card is not expired and it has a security code. The bank is not blocking anything and have no logs. I have been retrying for days and I tried linking paypal but I get the same error. My paypal is verified and is the same country as in my Spotify profile. Please help. For reference, here's the error:
Thank you.
Same here. Problem with my prepaid card.
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