Playlist not playing in order

[petterreboli]

Hi. My Spotify is not playing songs in any order. I have got a playlist, but when i play a song in this it switches to a random song not in my playlist when the song is finished. I have tried to shuffle play too, but it still remains the same. It is not just in the personal playlist but also in any other playlist. Someone who got any ideas?

[ospinag]

Hi! I'm premium user, and I'm having the problem when using Spotify Web Player. Could anyone find the source of the problem?

[MihailY]

Hey @ospinag,

Thanks for reaching out.

Can you please let us know which of the previous suggestions in this thread you've tried and whether the issue persists when you log in on a different device from a different platform (e.g the mobile app)?

Keep us posted.

[pf13]

This has nothing to do with whether or not you have Premium. I have never had Premium, have been using Spotify for years, and it always plays through playlists in order, and had been doing so all morning when suddenly it stopped, will only play one song in a playlist and the next song it plays will be completed unrelated and not in the playlist at all. Very curious! 

[pf13]

I followed all the advice above and did a clean reinstall, but it still just jumps to a random song not in any playlist after the first song I play ends. All the reinstall and cache clearing seemed to do was delete my last 5 years of playlists. This issue happened once before and I can no longer remember how I solved it, but it was not this way.

[Eni]

Hey @pf13, 

Thanks for getting in touch about this here in the Community. 

Could you let us know on what device are you experiencing this issue?

Keep in mind that if you reinstall the app, you won't lose your playlists. In this case, if you don't see them anymore, it's possible that you've logged in to a different account. To check if you have more than one Spotify account, take a look at this FAQ. 

We'll be waiting for your reply.