I have a family subscription for Spotify. Today my wife has found that all her playlists are missing in the My Playlist section. However when I search for her playlist I can find them, but when I look at her profile it says she has only one playlist. That playlist is unfamiliar to her and she did not create it. Also of the recent music on her profile it is also unfamiliar as all rap etc. How can playlists go missing like this.
I have all her playlists in my list fortunately so we can get them back but just cant figure how it happened in first place.
Thanks for any help. Mike
Solved! Go to Solution.
As you are sure there are no duplicate accounts, there is a good chance that someone else could be using her account. Good call on logging out of all devices. If you're worried about the security of your wife's account, you can also reset your password.
To recover the playlists that have been deleted, follow these steps:
Let me know how it goes!