Please stop charging me!!!!

[eeeek1111]

Hi,

I downgraded my premium to free versin in January 2015 but still being charged with the monthly fee!!! I sent email to the Spotify and Paypal to stop debiting the monthly fee, but no response either. Please please please stop charging me and reimburse all false charges as I was not able to use the premium during this period. Thanks!

Regards,

Ina

[kley2k · Accepted solution]

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@eeeek1111 wrote:

Hi,

I downgraded my premium to free versin in January 2015 but still being charged with the monthly fee!!! I sent email to the Spotify and Paypal to stop debiting the monthly fee, but no response either. Please please please stop charging me and reimburse all false charges as I was not able to use the premium during this period. Thanks!

Regards,

Ina

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Just go in your Spotify Help or Settings / My Account / subscription / and here you can update the settings and cancel your subscription.

https://www.spotify.com/my-en/account/subscription/

[eeeek1111]

Already done that back in Jan