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Premium Subscription and Playlists gone after deleting FB APP

Premium Subscription and Playlists gone after deleting FB APP

Good day to everyone,

 

yesterday a little misshap happened to me. My Account is connected to Facebook and I did not want that people were able to see what  Musik I was listening to and wanted to change that. I promptly logged into Facebook and deleted the Spotify app and thought to have solved the problem

 

As I wanted to log into Spotify this morning I noticed that the System wanted me to login which I thought was strange. It turned out, that I needed my Facebook-App to run/connect with Spotify. I have then logged in with my Facebook account again and reinstalled the app...

 

It is accepting my FB Account for Spotify but now it pretends that I am on a free subscription and all my music playlists are gone.

 

Any suggestions on what I can do?

 

Simon

Reply
3 Replies

I hope you get a reply on this, because the same exact thing happened to me. It's very frustrating.

Hey both!

 

Looks like your accounts have been duplicated. You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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Thank you kind stranger.

 

I will try this!

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