I recently found out (whilst trying to connect my Facebook to my Spotify) that I have two Spotify accounts. One is a premium account that I pay for monthly. The other is a free account linked to my Facebook that I must’ve made eons ago and forgot I ever had.
I attempted to find a way to have the old Facebook-linked account deleted. In doing so, somehow the premium account has been deleted. I can not access it, the user name/email/password reset no longer works. But the Facebook-linked one still exists.
Is my premium account gone for good or can it be recovered?
Will I continue to be charged for the premium account despite its disappearance?
How can I delete the Facebook-linked account?
and most importantly... is there any way to speak to an actually human at Spotify (phone number or email)!? The customer service experience I have been through is utterly dreadful!