Help Wizard

Step 1


Premium account log in problems

Premium account log in problems







(iPhone 8

Operating System

iOS 10



My Question or Issue

So, i signed up for the 3 month premium account via an email i received. Problem is i already had an account through FB under a different email. When i went to re- download the app, the app automatically logged me in under the FB account email so there was no premium access. PLUS - i can't see a way to even log out of the app at all. Somebody help me me, please

1 Reply

Hello @Velvetsun!


Thanks for coming to the Spotify Community. 


I'd recommend checking out this Support article for tips on how to log out of the Spotify app. You should then be able to log in with your other account.


Hope this helps!

Jose_MSpotify Star
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