Premium doesn't work

[Jess190]

I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/

But it still doesn't work. Can someone help? 🙂

Username: m8k71i8zjiyq49zzdfxl4par3

[OneByBoo]

Hi there @Jess190,

thanks for reaching out !

Can you please use this help page to locate all accounts listed with your details ?

Make sure you do not have more than one account.

Then, visit your account overview page at Spotify.com and check your account status ?

Thanks for your cooperation.

Keep me posted 🙂