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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8556 Views
  • 1 replies
  • 9 likes
  • Security
  • 8556 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476266 Views
  • 978 replies
  • 111 likes
  • Account
  • 476266 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208253 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208253 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119403 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119403 Views
  • 72 replies
  • 12 likes

I paid for premium for over 3 months without using my account a single time. What can I do?

So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how the "free trial" pay model works, and understand th...

  • Visitor
  • So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how ...
  • Luan
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 571 Views
  • 1 replies
  • 0 likes

Can't log in or change password

My Question or IssueHi - I think my account may have been hacked and looking for advice. My spotify username is sboughton1, but today my spotify was signed out on all my devices. When I went to sign back in, it said my password was incorrect. And whe...

  • Visitor
  •   My Question or Issue Hi - I think my account may have been hacked and looking for advice.  My spotify username is sboughton1, but today my spotify was signed out on all my devices.&nbsp...
  • DanielTham
  • Composer
  • 577 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution lost Spotify plays

i changed my digital distributor and my songs are in Spotify normally,but the play count zeroed and started from beginning.In the Spotify for Artists i can see the previous plays, but they are not seen in actual Spotify...how could i get my plays bac...

  • Newbie
  • i changed my digital distributor and my songs are in Spotify normally, but the play count zeroed and started from beginning. In the Spotify for Artists i can see the previous plays, but they  ...
  • erpelle
  • Visitor
  • 3152 Views
  • 2 replies
  • 1 likes
  • 3152 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hacked

PlanPremiumCountryUSADeviceGalaxy Note 10+ 5G Operating SystemAndroid My Question or IssueI've had users from overseas using my account. They repeatedly connect via Waze and attempt to login with a temporary recovery. I know this from the numerous Tu...

  • Visitor
  • Plan Premium Country USA Device Galaxy Note 10+ 5G  Operating System Android   My Question or Issue I've had users from overseas using my account. They repeatedly connect via Waze...
  • Katerina
  • Spotify Legend
  • 2256 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 2256 Views
  • 7 replies
  • 0 likes

Superuser Contribution Discover Weekly change Photo

PlanFamilyMy Question or Issue Hi!, I'd tried different worarounds that I found on the community to remove/change the photo displayed on the DW Cover, non of them has worked.My account is linked with my FB profiles and already changed my profiles Pic...

  • Regular
  • Plan Family My Question or Issue   Hi!, I'd tried different worarounds that I found on the community to remove/change the photo displayed on the DW Cover, non of them has worked. My account...
  • Peter
  • Spotify Legend
  • 1587 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 1587 Views
  • 6 replies
  • 0 likes

Superuser Contribution Linked Facebook account but name is not updating

I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook account for my new name. I don't want to create a new ...

  • Casual Listener
  • I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook acc...
  • Peter
  • Spotify Legend
  • 3232 Views
  • 7 replies
  • 0 likes
  • Account
  • 3232 Views
  • 7 replies
  • 0 likes

Hulu not working

PlanPremium StudentCountryUSADeviceIPhone SEOperating SystemIOS 13.2 My Question or IssueI can’t log into my Hulu app however I can log into the website. I talked to their customer support and they say it must be a problem with Spotify because everyt...

  • Visitor
  •   Plan Premium Student Country USA Device IPhone SE Operating System IOS 13.2   My Question or Issue I can’t log into my Hulu app however I can log into the website. I talked to ...
  • Billy-J
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got the number username (deleted old facebook, have the hulu promotion)

Hi, I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I also registered for the Hulu promotion thats since ended accep...

  • Casual Listener
  • Hi,  I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I al...
  • Peter
  • Spotify Legend
  • 900 Views
  • 3 replies
  • 0 likes
  • Account
  • 900 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing my username (WITHOUT using Facebook)

PlanPremium FamilyCountryPhilippinesDeviceGalaxy J7 (2016)Operating SystemAndroid 8.1.0 My Question or IssueGood evening, I just set up my Spotify account, and I was surprised to see my username as a jumble of characters. While I understand this is a...

  • Casual Listener
  • Plan Premium Family Country Philippines Device Galaxy J7 (2016) Operating System Android 8.1.0   My Question or Issue Good evening,   I just set up my Spotify account, and I was...
  • Petya
  • Community Legend
  • 551 Views
  • 4 replies
  • 0 likes
  • Account
  • 551 Views
  • 4 replies
  • 0 likes

Solved!! Username is random characters while I changed it

Hello everybody,I'm MeowmixOfficial and I am a beginning artist.I want to upload to Spotify, but Spotify thinks that my username is just gibberish. I thought that I had changed it to MeowmixOfficial (meowmix itself was allready taken) but my username...

  • Casual Listener
  • Hello everybody, I'm MeowmixOfficial and I am a beginning artist. I want to upload to Spotify, but Spotify thinks that my username is just gibberish.   I thought that I had changed it to Meo...
  • OneByBoo
  • Roadie
  • 815 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 815 Views
  • 5 replies
  • 0 likes

cuenta borrada

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHace años que estoy suscrita a Spotify y tengo una cuenta premium. Hoy he ido a abrir la apli...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hace añ...
  • osornios
  • Spotify Star
  • 1461 Views
  • 1 replies
  • 0 likes
  • Account
  • 1461 Views
  • 1 replies
  • 0 likes

Family members cannot join to Family Plan

Plan : FamilyNetherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current address. Then when my family tries to accept the invitation, they receive an error s...

  • Regular
  •   Plan : Family Netherlands   Device : All   I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current addre...
  • jmorcate
  • Regular
  • 1372 Views
  • 8 replies
  • 0 likes
  • Account
  • 1372 Views
  • 8 replies
  • 0 likes

Account repeatedly getting hijacked.

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My account is repeatedly getting hijacked. I didn't think much of it before but I had weird playlists show up in the app, and sometimes there'd be phones that I don't own i...

  • Casual Listener
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue   My account is repeatedly getting hijacked. I didn't think much of it before but I ha...
  • supaarch-mt
  • Visitor
  • 2409 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 2409 Views
  • 4 replies
  • 0 likes

Reaching Spotify Support or HQ

Does anyone know further ways to contact and/or get a response from Support? I have had back and forth emails on 01/11/2019 and all correspondence has just stopped.I have tried sending online enquiry form and social media platforms but still no luck

  • Casual Listener
  • Does anyone know further ways to contact and/or get a response from Support?   I have had back and forth emails on 01/11/2019 and all correspondence has just stopped. I have tried sending onl...
  • OneByBoo
  • Roadie
  • 575 Views
  • 3 replies
  • 0 likes
  • Other
  • 575 Views
  • 3 replies
  • 0 likes

Do I have to save every song on an album individualy?

So I used to be able to just Save an album and all it's songs would appear in my library, but now when I Like an album it only appears on the Albums secction, if I want the songs to appear in my library I have the save each and everyone of them indiv...

  • Casual Listener
  •   So I used to be able to just Save an album and all it's songs would appear in my library, but now when I Like an album it only appears on the Albums secction, if I want the songs to appear in...
  • bhare
  • Regular
  • 433 Views
  • 2 replies
  • 0 likes
  • Other
  • 433 Views
  • 2 replies
  • 0 likes

New Release - Same artist name but diffrent format

I have project I want to release on Spotify with a certian name. Now I've seen there's already a release with this artistname in use. If these names are all CAPS, would they be treated as the same? For instance, "Testname" would be the same artist as...

  • Music Fan
  • I have project I want to release on Spotify with a certian name. Now I've seen there's already a release with this artistname in use. If these names are all CAPS, would they be treated as the same? ...
  • Luan
  • Spotify Star
  • 713 Views
  • 3 replies
  • 0 likes
  • Other
  • 713 Views
  • 3 replies
  • 0 likes

Podcasts episodes not showing in PC

So when I go to my podcasts session on my phone it's really organized, I can see them by episode, the ones I'm listening and the most recent ones, and by program, which is really great. However, when I'm using my PC I can only see the podcast session...

  • Casual Listener
  •   So when I go to my podcasts session on my phone it's really organized, I can see them by episode, the ones I'm listening and the most recent ones, and by program, which is really great. Howev...
  • Luan
  • Spotify Star
  • 452 Views
  • 1 replies
  • 1 likes
  • Other
  • 452 Views
  • 1 replies
  • 1 likes

Superuser Contribution Display name showing up as random numbers

My current spotify profile display name is a string of random numbers, making it incredibly difficult for friends to find my profile and playlists. I've tried connecting/logging in through facebook and while the friend activity tab is working fine, m...

  • Casual Listener
  • My current spotify profile display name is a string of random numbers, making it incredibly difficult for friends to find my profile and playlists.   I've tried connecting/logging in through f...
  • Petya
  • Community Legend
  • 680 Views
  • 3 replies
  • 0 likes
  • Account
  • 680 Views
  • 3 replies
  • 0 likes

Anyone know how to retrieve passwords for family members?

Hello!I have a username for my son but we can't find his old password, anyone know how to get a hold of it?

  • Newbie
  • Hello! I have a username for my son but we can't find his old password, anyone know how to get a hold of it?  
  • stevenjw
  • Casual Listener
  • 1204 Views
  • 2 replies
  • 0 likes
  • 1204 Views
  • 2 replies
  • 0 likes

Switch Account from Premium Family to different Premium Family

PlanPremium FamilyCountryDE My Question or IssueI'm currently using a Premium Family Account with my ex girlfriends family and want to switch to a different Premium Family with my parents without losing the profile I already have. Any chance to do so...

  • Visitor
  • Plan Premium Family Country DE     My Question or Issue I'm currently using a Premium Family Account with my ex girlfriends family and want to switch to a different Premium Family wi...
  • Luan
  • Spotify Star
  • 892 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 892 Views
  • 2 replies
  • 0 likes