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Premium expiration date changed ??

Premium expiration date changed ??

So I have bought a Premium account last Dec. 15, 2015 with the promo 3 months for the price of one. So I'm expecting my premium to expire somewhere in march. Then I saw the free Spotify family promo so i upgraded my account to family and added 2 members. I was not charged because I still have 3 months of premium but when I saw the expiration date of my premium it becomes 2016-02-05. It's like I've lost a month ???

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1 Reply

Hi!

No worries, we'll help clear this up.

Since you had a 3-month individual subscription, and then signed up for Spotify Family, the remaining time of the individual subscription was split up between the members of the plan. After this time's up, you'll be charged again.

We're afraid our offers are not cumulative.

Let us know if there's anything else we can help with.

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