Profile location is changed but the billing address doesn't change

[bilgee0629]

Plan

Free/Premium

Country

US/Mongolia

Device

(iPhone 14 pro, Macbook Pro 2021)

Operating System

(iOS 18, Mac 15.4)

My Question or Issue

I created my account back when I was in US and I was on free plan. Now I live in Mongolia and changed my country to Mongolia in the profile page. I want to subscribe to paid plans, but the prices are same as US, whereas on my wife's account it's $5 a month and $7 for duo plan. Also I noticed when I try to subscribe to a premium, it shows my old US address.

[Billy-J]

Hey @bilgee0629, thanks for reaching out to the Community!

Can you try updating your payment details following these steps using a different browser or private window? You should be able to change it to an address within your region. You can also ensure that your region settings are updated.

Let me know how this goes!