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Refunding this month's subscription

Refunding this month's subscription

Hello, because my headphones broke I decided I was going to cancel my subscription until next month. But I didn't know the subscription renewed on the 27th, instead of the end of the month. Since its only been one day, how do I request a refund from Spotify? Thanks.
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1 Reply

 Hi @Phephen,

 

If you think that you're eligible for a refund, please get in touch with Spotify via one of the channels listed below. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 

Spotify Support usually replies within 48 hours.

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