Did you find this article helpful?
Somebody has hacked into my account and changed the password.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I tried raising a support ticket, but it's been a few days with only one response from Spotify saying a specialist will respond soon..... they haven't.
Basically somebody has hacked into my account and changed the password, email and phone number associated with the account. I can still use the account because I can login with Facebook, but my music keeps stopping and I keep getting warnings that I'm active on too many devices. I've tried changing the details back, so they can't get access, but I need the original password to do this which has been changed.
So, seeing as it's taking a few days to get a support response, would it be possible to just completely delete the account or at least get a password reset so I can revert the account details?
- Labels:
-
Account
-
Login
-
Subscription
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page